Joseph Antonacci Email & Phone Number

Chicago, IL, US

Columbia, Maryland, US

• Grew Homecare business gross profit from $20K weekly to $50K per week, and still increasing.
• Grew Schools into its own business line, starting with gross profits of $2K in weekly revenue to $30K+ per week, and still increasing.
• Developed relationships with school contacts until they could be passed to another office member.
• Continue to successfully maintain core responsibilities of Business Development Manager.

• Source, qualify, and conduct presentation meetings with potential new contacts and new patients to be staffed.
• Increase revenue by bringing in new patients, as well as overseeing the complete satisfaction of the current census.
• Lead a team of three recruiters and a client coordinator, each of which have 12-16 patients that they are overseeing.
• Build and leverage professional network connections through execution of their needs and the needs of their clients.
• Market and research for additional office opportunities in new market segments.
• Solve issues for my team of recruiters, my contacts in the market, my peers in the area, and my leadership.

• Sourced, qualified, and conducted screening interviews with job candidates.
• Led recruitment team in establishing and admitting 19 referrals into our care fully staffed.
• Expanded market share by targeting key prospects and delivering results for successful conversion.
• Trained and mentored newer team members in successful strategies for job duties.
• Led Area of 8 offices in 2020 nursing starts.
• Won Quarterly Top Dog Recruiter Award for Q4 of 2020.

• Traveled to different organizations to promote our services and educate prospective customers the significance of our care
• Greeted and provided key information to current customers upon their days of appointment or when contacted by other means
• Shadowed with the chief doctor and learned how to establish rapport with patients in a kind and respectful manner
• Learned how to conduct a health care business, as well as how to keep current customers and how to acquire new ones
• Used Microsoft programs, such as Excel, Word, PowerPoint, etc. to create patient information documents and advertising and promotional materials

US

• Mastered the skill of providing proper and quality customer-service skills that have been adapting and increasing in the six years spent here
• Learned how to make my performance outstanding as to rise through the ranks of positions within the company, working in very many departments with increased accountability
• Gained the skill of excellence in communication and relationship-building with customers, co-workers, and upper management

• Greeted all customers as they entered the hotel to make them feel welcome and eager to stay there
• Took customers’ orders as asked and either told the chef or made the order myself if it involved drinks
• Made sure everything was satisfactory for the customer in every department as to ensure a satisfactory experience