• Building and maintaining strong relationships with clients, ensuring their needs are met and expectations are exceeded.• Developing and executing maintenance plans to ensure the smooth operation of all facilities and equipment under your responsibility.• Conducting regular site visits to ensure compliance with company standards and to identify any maintenance issues that require attention.• Providing technical support and advice to clients on maintenance-related issues.•… Show more • Building and maintaining strong relationships with clients, ensuring their needs are met and expectations are exceeded.• Developing and executing maintenance plans to ensure the smooth operation of all facilities and equipment under your responsibility.• Conducting regular site visits to ensure compliance with company standards and to identify any maintenance issues that require attention.• Providing technical support and advice to clients on maintenance-related issues.• Prepareling and submiting maintenance reports, including cost estimates and budgets, to management and clients.• Collaborating with cross-functional teams to ensure projects are completed on time and within budget.• Attend meetings and conferences to stay up-to-date with industry trends and new technologies in facilities maintenance.• Maintaining accurate records of all client interactions, including communication logs, site visits, and maintenance reports.• Identifying opportunities to expand portfolio/sales for additional services to existing clients. Show less

❖ Working at the contact centre. ❖ Receiving inbound calls and make outbound appointment calls. ❖ Answering queries for products, auction events, branch trading hours, loan application guidelines, and insurances. Upselling products and add ons. ❖ Setting appointments for customer who would like to sell their vehicles, book a test drives, and quotes for comprehensive and mechanical insurance. Track vehicles and confirm delivery times.❖ Liaise product updates… Show more ❖ Working at the contact centre. ❖ Receiving inbound calls and make outbound appointment calls. ❖ Answering queries for products, auction events, branch trading hours, loan application guidelines, and insurances. Upselling products and add ons. ❖ Setting appointments for customer who would like to sell their vehicles, book a test drives, and quotes for comprehensive and mechanical insurance. Track vehicles and confirm delivery times.❖ Liaise product updates, discrepancies, and improvements within the internal stakeholders. Show less

- The first line of support for inbound and outbound calls and incoming and outgoing. - Insure vehicle, home, contents, boat, motorbike, for clients and prepare policy wordings and send to customer’s postal address or via email.- Educate customers on product features, benefits, and pricing. -Rectify discrepancies in client accounts and explain the accounts details, billing, payment processing,and authorities.

- Doing month end reconcilliation- Process incoming and outgoing payments invoices- Process A/R & A/P-Run daily sales report-Run Monthly Sales report-Communicate with stakeholders and shareholders-Work closely with Key Accountant

Overall accountable for the strong initiation, planning, design, execution, monitoring, controlling and closure of a project. It includes scheduling project meetings, recording decisions and breaking projects into doable tasks and setting timeframes. Creating and updating workflows and monitor project progress and address potential issues. Coordinate quality controls to ensure deliverables meet requirements. Measure and report on project performance. Act as the point of contact for all… Show more Overall accountable for the strong initiation, planning, design, execution, monitoring, controlling and closure of a project. It includes scheduling project meetings, recording decisions and breaking projects into doable tasks and setting timeframes. Creating and updating workflows and monitor project progress and address potential issues. Coordinate quality controls to ensure deliverables meet requirements. Measure and report on project performance. Act as the point of contact for all participants. Show less

* Efficiently manage a high volume of inbound and outbound calls while adhering to call center scripts for various topics.* Identify customer needs, clarify information, research issues, and provide effective solutions.* Actively seek opportunities to upsell products and build sustainable customer relationships by going above and beyond.* Maintain accurate and comprehensible records of all conversations in the call center database.* Regularly attend educational seminars to… Show more * Efficiently manage a high volume of inbound and outbound calls while adhering to call center scripts for various topics.* Identify customer needs, clarify information, research issues, and provide effective solutions.* Actively seek opportunities to upsell products and build sustainable customer relationships by going above and beyond.* Maintain accurate and comprehensible records of all conversations in the call center database.* Regularly attend educational seminars to enhance knowledge and performance.* Consistently achieve personal and team qualitative and quantitative targets. Show less