AeroLeads people directory · profile
Joseph Duran Email & Phone Number
Hardware Support Technician II @Google
at
Astreya
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Hardware Support Technician II @Google
Location
San Jose, California, United States
Company size
Who is Joseph Duran? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Joseph Duran is listed as Hardware Support Technician II @Google at Astreya, a company with 2177 employees, based in San Jose, California, United States. AeroLeads shows a matched LinkedIn profile for Joseph Duran.
Joseph Duran previously worked as Application Support Engineer at Cisco and Information Technology Intern at Linkedin. Joseph Duran holds Information Technology from Mission College.
Company email context
Email format at Astreya
This section adds company-level context without repeating Joseph Duran's masked contact details.
Astreya
Review company-level records connected to Joseph Duran before choosing the right outreach path.
Profile bio
About Joseph Duran
Joseph Duran is a Hardware Support Technician II @Google at Astreya. He is proficient in Japanese.
Current workplace
Joseph Duran's current company
Company context helps verify the profile and gives searchers a useful next step.
Astreya
4 roles
Joseph Duran work experience
A career timeline built from the work history available for this profile.
Application Support Engineer
- Delivered Level 1 and Level 2 technical support, efficiently troubleshooting and resolving a variety of client hardware and software issues via ServiceNow.
- Distributed laptop hotswaps, like-for-like replacements, and loaner devices to minimize downtime for clients and ensure business continuity.
- Escalated complex or high-priority technical issues to specialized teams when required, ensuring timely resolution for problems beyond scope.
- Maintained up-to-date records by… Show more
- Maintained up-to-date records by tracking returned devices and updating asset management systems for equipment assigned to clients.
- Coordinated with Lenovo PC-as-a-Service (PCaaS) to facilitate repairs under warranty, ensuring timely and efficient hardware maintenance.
Information Technology Intern
- Provided exceptional customer service and technical support to office and remote users, resolving issues with a proactive approach
- Closed 40+ tickets weekly, consistently following Service Legal Agreements (SLAs) by effectively managing and prioritizing incidents
- Maintained and provisioned 20+ Windows/MAC devices weekly through Hardware Asset Management (HAM) via ServiceNow
- Administered Active Directory, including group policy administration and security permissions… Show more
- Administered Active Directory, including group policy administration and security permissions for employees, ensuring efficient access control and authentication
- Verified the secure and managed status of 10+ employee smartphones weekly through AirWatch mobile device management (MDM)
Jul 2023 - Jan 2024
Shift Team Lead
- Efficiently prepared an average of 100 to-go entrees and beverages combined, ensuring timely and accurate order delivery to customers.
- Provided excellent customer service, resulting in high customer satisfaction ratings and positive feedback.
- Demonstrated strong organizational skills by effectively managing store appearance during opening and closing.
Sep 2021 - Nov 2022
2 education records
Joseph Duran education
Information Technology
Information Technology
FAQ
Frequently asked questions about Joseph Duran
Quick answers generated from the profile data available on this page.
What company does Joseph Duran work for?
Joseph Duran works for Astreya.
What is Joseph Duran's role at Astreya?
Joseph Duran is listed as Hardware Support Technician II @Google at Astreya.
Where is Joseph Duran based?
Joseph Duran is based in San Jose, California, United States while working with Astreya.
What companies has Joseph Duran worked for?
Joseph Duran has worked for Astreya, Cisco, Linkedin, and Sizzling Lunch.
How can I contact Joseph Duran?
You can use AeroLeads to view verified contact signals for Joseph Duran at Astreya, including work email, phone, and LinkedIn data when available.
What schools did Joseph Duran attend?
Joseph Duran holds Information Technology from Mission College.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Joseph Duran you were looking for.
View similar profiles
