Joseph Bateman Email & Phone Number

Hoffman Estates, Illinois

Perform daily Anti-Money Laundering and compliance research and raise issues to compliance leader as necessary. Perform root cause analysis to identify trends in process breaks. Provide feedback to the Operations Manager relating to team members accuracy. Coach employees on technical and customer matters including cash account reconciliations. Coordinate the creation and validation of standard operating procedures designed to drive simplification, standardization and compliance. Complete… Show more Perform daily Anti-Money Laundering and compliance research and raise issues to compliance leader as necessary. Perform root cause analysis to identify trends in process breaks. Provide feedback to the Operations Manager relating to team members accuracy. Coach employees on technical and customer matters including cash account reconciliations. Coordinate the creation and validation of standard operating procedures designed to drive simplification, standardization and compliance. Complete necessary requirements for internal/external audits. Troubleshoot highly complex, unusual or problematic situations encountered by team members. Show less

Enhanced customer and stakeholder experience by identifying key productivity measures for team. Strengthened controls and increased expertise in areas of funding, deposits, drafts, audits, stop pays and exchange rates. Worked with Cash team to reduce ambiguity and increase knowledge of how teams operate. Assisted in the creation of Treasury metrics dashboard. Facilitated the cross training of job responsibilities between the US and Canada desks.

Managed all GE Money mortgage rescue applications for the different mortgage rescue programs across the UK. Became expert in government initiatives, developed relationships with third party money advisors, local authorities, housing associations and central government to deliver government initiatives. Organized and controlled the completion of over 1,000 secured non-performing loans via mortgage rescue programs and generated £77 million ($118 million) in redemption funds.