Joseph Benjamin

Joseph Benjamin Email and Phone Number

Deployment and Technical Support Team Lead @ Swift MediSpark
Lagos, Nigeria
Joseph Benjamin's Location
Lagos State, Nigeria, Nigeria
About Joseph Benjamin

Passionate about system development and implementation, I excel in deploying and training diverse organizations. Friendly and dedicated, I create implementation programs, manage design-to-deployment, and train executives and staff. Skilled at cross-functional collaboration and exceptional client management.

Joseph Benjamin's Current Company Details
Swift MediSpark

Swift Medispark

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Deployment and Technical Support Team Lead
Lagos, Nigeria
Website:
swiftmedispark.com
Employees:
6
Joseph Benjamin Work Experience Details
  • Swift Medispark
    Deployment And Technical Support Team Lead
    Swift Medispark
    Lagos, Nigeria
    View
  • Swift Medispark
    Team Leader [Deployment And Support] & Customer Relationship Manager
    Swift Medispark Mar 2022 - Present
    Lagos, Nigeria
    - Design and manage support and system implementation structure- Deploy EMR systems and Telemedicine apps for healthcare facilities- Conduct executive and staff training- Manage customer queries, bugs, and feedback- Test and deploy system updates
    View
  • Swift Medispark
    Technical Support Manager, Quality Assurance / Software Testing
    Swift Medispark May 2019 - Present
    Lagos Nigeria
    - Conduct thorough software testing, reducing complaints by 20%- Collaborate to identify and fix bugs promptly- Deliver comprehensive training, reducing support tickets- Implement performance tracking and ensure best practices- Implement proactive system maintenance measures- Troubleshoot network connectivity, reducing downtime- Collaborate to prioritize bug fixes- Resolve technical issues, ensuring satisfaction
    View
  • Swift Medispark
    Growth Executive
    Swift Medispark Feb 2019 - May 2019
    Lagos Nigeria
    - Follow-up with sales deals through [ Marathon Calls, InBound Demonstration and Referrals ].- Building stable relationships with current clients and gaining trust. - Leveraging on good customer relationship and turnover referrals.
    View
  • National Youth Service Corps
    Support Teacher
    National Youth Service Corps Jan 2018 - Oct 2018
    Uyo, Akwa Ibom State
    Four Town Community Comprehensive.| Place of Primary Assignment.| Mandatory NYSC program PPA.| Served as the Introductory Technology Teacher.| Prepared Junior Secondary Student for an External Examination.
    View

Joseph Benjamin Education Details

Frequently Asked Questions about Joseph Benjamin

What company does Joseph Benjamin work for?

Joseph Benjamin works for Swift Medispark

What is Joseph Benjamin's role at the current company?

Joseph Benjamin's current role is Deployment and Technical Support Team Lead.

What schools did Joseph Benjamin attend?

Joseph Benjamin attended Bells University Of Technology, Kogi State Polytechnic, Lokoja Nigeria.

Who are Joseph Benjamin's colleagues?

Joseph Benjamin's colleagues are Abayomi Fasiku, Olawale Omonira, Chinedu Ezeonwu.

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