Joseph Bonfiglio Email and Phone Number

Cultivated critical relationships with account holders by providing optimal recommendations for specific positions. Maintained inventory for warehouse and vehicles to ensure needed inventory levels for business demands.Demonstrated benefits of Red Wing PPE while delivering exceptional customer satisfaction and maintaining core company values.Built and maintained new and existing business by delivering exceptional customer to drive customer satisfaction and retention.Interpreted and implemented CDC guidelines to outfit mobile store with correct merchandise and safety precautions. Served over 200 customers and grossed over $25K while maintaining client safety.

Supervised associates’ hours and performance expectations. Enforced company’s core values and delegated tasks to junior employees. Oversaw store inventory, including shrink and spoilage, inventory cycle counts, and reconciliation of drawers. Assisted with selecting and hiring new personnel. Supported managers with accounts payable and business development by signing up new accounts to drive growth.  Executed turnaround of location, including improving staffing, AR, and inventory. Increased GPI within two months, as well as ensured employee retention. Collaborated with industrial store with collecting past due payments totaling over $300K. Collected $200K of outstanding balance from government and private entities within four months. Served as interim industrial store manager for three months, including scheduling mobile representative runs, increasing number of accounts on file, and overseeing accounts receivable.

Managed associates’ hours and expectations, as well as delegated tasks and enforced company values. Coordinated inventory management, including shrink/spoilage, inventory cycle counts, and reconciliation of drawers. Established planograms to optimize store layout. Operated cash register, performed stocking, cleaned the store, assisted customers, and prepared hot beverages.Served as food and beverage leader to prepare food orders, monitor inventory, order products, implement First In/First Out practices, and coordinate deli operations.Worked at two legacy stores and two gas stores and received recognition from management for consistent performance, strong work ethic, and exceptional customer service.