Joseph Bracamonte Email & Phone Number

San Jose, CA, US

Eden Prairie, MN, US

Menlo Park, CA, US

Clinic IT Support for Optum Medical Facilities

Buffalo, New York, US

Toronto, Ontario, CA

Herndon, Virginia, US

• In depth setup and knowledge of Android EUDs
• Adhered to safety protocols while installing radio equipment to include antennas and receivers
• Trained 1000 end users on LTE system and device software
• Interfaced with customers to ensure confidence in installed systems
• Read and evaluated diagrams to determine specifications for LTE and standalone computer network
• Monitored and repaired Video stations for training purposes

• Interpreted technical data from drawings, blueprints, schematics and service manuals
• Adhered to safety protocols while installing projectors, displays and speakers
• Provided troubleshooting techniques in integrating professional audio/video systems
• Trained 500 new employees according to company standards
• Interfaced with customers to ensure confidence in installed systems
• Read and evaluated diagrams to determine specifications

Reston, Virginia, US

Managing ticket queues and SLAs for the western region of ACE-IT (Army Corps of Engineers). To include Hawaii, California, New Mexico, Washington, Nebraska, Alaska, and Oregon.

• District Supervisor:Directly supervising a team of five, three PC Technicians and two System Administrator, on the ACE-IT contract with USACE. Directly responsible for over 400 workstations and conducting migration on.
• Extensive knowledge and understanding of Microsoft client operating systems including Windows 7, Windows 8, Windows 10 and their use in global enterprise environments.
• Extensive experience with Microsoft Office and other enterprise applications, including ownership, support and management in multi-language environments.
• Experience with and knowledge of AD design and GPO management.
• Understanding of application packaging and deployment technologies

Ashburn, Virginia, US

• Contractor:The HP NGEN contract is valued at approximately $3.45 billion over five years if all options are exercised, the contract covers a broad range of information technology (IT) services and support for more than.
• Extensive knowledge and understanding of Microsoft client operating systems including Windows 7, Windows 8, Windows 10 and their use in global enterprise environments.
• Extensive experience with Microsoft Office and other enterprise applications, including ownership, support and management in multi-language environments.
• Experience with and knowledge of AD design and GPO management.
• Understanding of application packaging and deployment technologies used in corporate environments including Windows Installer.
• Exemplary communication, analytical skills, and technical knowledge across the client environment.

Wyomissing, Pennsylvania, US

System administrator for over 1,000 users, help desk technician, and installer. Helped open a $450 Million Dollar Casino while providing technical assistance to over 1,000 employees. Image computers using Acronis, create and maintain user accounts in AD and mailboxes/groups in Exchange.Familiarity with server-class machines, cabling, and patching.

Washington, DC, US

Network administrator for over 1,000 users, server technician, database manager, antenna technician, information assurance technician and inventory manager.