- Designed and executed the software portion for large-scale company projects.- Ensured accuracy and adherence to department standards and deadlines.- Met client requirements for design, coding, and installations.- Provided onsite support for customers to create/improve software systems and configured new and existing workstations.- Developed frontend and backend software using VB.NET, SQL Server, and React/Typescript.

- Managed the online order system and reviewed daily inquiries.- Troubleshooted department computers and the online portal for customer orders.- Delivered a great customer experience for customers via phone and in-person by identifying order issues.

- Corresponded with customers' returns and processed credits into account.- Set up events for Veteran-owned businesses.

- Performed Computational Group Theory research on behalf of several Computer Science Professors.- Compiled scholarly articles and journals to support the research.- Reviewed, analyzed, and reported on findings.- Presented the research project to the University during the Spring 2017 semester.

- Tutored Math majors and students taking Math courses that needed additional support.- Aided Math Professors with homework assignment reviews and grading.

- Managed daily onsite IT Services support including troubleshooting, diagnosing, analyzing, and resolved any technical issues.- Set up and rebuilt workstations for employees and managed IT assets to the system.