Manager
• Handled escalated animal welfare and rescue cases by acting as the point of contact between members of the public, animal welfare group stakeholders and various governmental agencies • Collaborated with internal teams to improve existing policies and streamline workload and processes• Member of a working group involved in formulating nationwide policy• Project lead for field operations; job scope includes budget, proposal, liaison with stakeholders and managing contractors• Managed stakeholder expectations and acted as point of contact for multiple concurrent projects • Supported Deputy Director in using data to optimise workload distribution • Member of in-house research team managing data collection, field research and predictive analytics • Project Co-lead in scientific studies • Formulated outreach and education materials