Joseph Ciriello Email & Phone Number

Evanston, Il, Us

Evanston, Illinois, United States

— Opens new accounts and maintains/increases sales in established accounts for an Italian wine importer and distributor— Conducts on-premise training for restaurant and retail staff— Plans, designs, and conducts educational product presentations, such as wine dinners to promote and present new products and promotional opportunities to customers

Chicago, Illinois, United States

— Designs wine list, oversees all beverage purchases, and cost management for both restaurants— Ensures exceptional service standards are consistently met and that activities are carried out effectively— Inspects dining room and storage areas to ensure compliance with health and safety regulations— Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications— Reviews financial information such as sales, inventory, and costs to monitor budget— Directs regular and consistent training on wine and beverage pairings for servers, managers, and chefs— Assists guests with wine recommendations and educates service staff about proper beverage service— Ensures the restaurant's Point Of Sale/POS system is in line with menu pricing and that pricing is up to date

New York City

— Audited kitchen and FOH to guarantee cost-effectiveness of restaurants; Hired, trained, scheduled, and supervised a workforce of 50+ employees.— Established and implemented business procedures and process improvements— Expanded restaurant to a second location (Tribeca)— Doubled the size of the Chelsea restaurant to increase capacity and include a natural wine and craft beer bar— Controlled COGS, labor, and P&L reports— Handled all building/equipment repairs and purchases, property maintenance, permits, and cleanliness.

Sonoma, California

— Directed sales of boutique wines from Italy to restaurants and retail shops in New York City— Opened new accounts as well as maintained and increased sales in established accounts— Contacted key accounts regularly and achieved high satisfaction results by routinely re-assessing needs and meeting demands— Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals— Hired and trained new sales reps to cover the market and increase accounts— Trained and staff support for Connecticut distributorship— Inventory management as well as product development

New York City

— Managed all aspects of service and guest relations— Designed wine and cocktail list for the restaurant, earning Wine Spectator's Award of Excellence in 1998, 1999 & 2000— Hired and managed staff — Trained staff on wine, liquor, tea, coffee, and beer