Joseph Comiskey

Joseph Comiskey Email and Phone Number

IT Engineer @ Prescient Solutions
schaumburg, illinois, united states
Joseph Comiskey's Location
Greater Chicago Area, United States
Joseph Comiskey's Contact Details

Joseph Comiskey work email

Joseph Comiskey personal email

n/a

Joseph Comiskey phone numbers

About Joseph Comiskey

Seasoned telecom professional who excels at motivating a team to perform at the highest levels, while also developing and implementing successful action plans. Extensive experience with call center operations, project management and building new departments. Effective at implementing innovative solutions to create cost saving opportunities and increase efficiency. Highly motivated and detail oriented with the ability to multi-task and manage multiple projects simultaneously. Able to work well independently and as part of a team in a fast paced environment

Joseph Comiskey's Current Company Details
Prescient Solutions

Prescient Solutions

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IT Engineer
schaumburg, illinois, united states
Website:
prescientsolutions.com
Employees:
105
Joseph Comiskey Work Experience Details
  • Prescient Solutions
    Information Technology Engineer
    Prescient Solutions Sep 2021 - Present
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  • U.S. Cellular
    Noc Technician
    U.S. Cellular Aug 2010 - Sep 2021
    Partners with multiple internal teams to monitor, respond to and resolve network issues. Works collaboratively with multiple business teams, engineering departments and external vendors to achieve corporate and team goals. Maintains direct involvement in the successful resolution and development of all network implementations, including LTE migration. Proven track record of resolving open tickets within corporate service level agreements for respective business areas. Quickly identified network related issues, dispatching support to catastrophe stricken areas (i.e. Joplin Tornados, Hurricane Sandy, Oklahoma City Tornados, etc.), resulting in U.S. Cellular being one of the first wireless carriers to regain wireless service in the area.
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  • U.S. Cellular
    Service Technician
    U.S. Cellular Nov 2007 - Aug 2010
    Responsible for diagnosing and correcting wireless device issues, and managing OTC exchange programs for advanced technical issues beyond repair. Provided customer support for plan related service inquiries. Supported various inventory tasks including NRC repair process and the loaner phone program.  Main point of contact for customers when ordering parts. Created and maintained service schedule for all technicians within my store.
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  • U.S. Cellular
    Telesales Wireless Consultant
    U.S. Cellular Sep 2006 - Nov 2007
    Key member of a committee tasked with the start-up of a new U.S. Cellular internal telesales department. In addition, responsible for providing superior customer service and sales support to ensure telesales profitability for the company. Tasked with developing and finalizing a set of operational standards for achieving success within the department. Participated in brainstorming sessions with project and program management teams to identify best practices for handling customer inquiries and implementing telesales processes. Created customer service and sales scripts used by telesales consultants in the call center. Consistently achieved monthly goals and quotas for phone sales, add-on service features and accessories, etc.
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  • Uscellular
    Retail Wireless Consultant
    Uscellular May 2004 - Sep 2006
    Countryside, Illinois, United States
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Joseph Comiskey Skills

Wireless Networking Call Centers Sales Operations Start Ups Technical Support Lte Cellular Communications Telecommunications Cdma Wireless Networking 4g Voip Mobile Devices Computer Network Operations

Joseph Comiskey Education Details

Frequently Asked Questions about Joseph Comiskey

What company does Joseph Comiskey work for?

Joseph Comiskey works for Prescient Solutions

What is Joseph Comiskey's role at the current company?

Joseph Comiskey's current role is IT Engineer.

What is Joseph Comiskey's email address?

Joseph Comiskey's email address is jo****@****lar.com

What is Joseph Comiskey's direct phone number?

Joseph Comiskey's direct phone number is +141758*****

What schools did Joseph Comiskey attend?

Joseph Comiskey attended College Of Dupage, Environmental Technical Institute-Itasca.

What skills is Joseph Comiskey known for?

Joseph Comiskey has skills like Wireless, Networking, Call Centers, Sales Operations, Start Ups, Technical Support, Lte, Cellular Communications, Telecommunications, Cdma, Wireless Networking, 4g.

Who are Joseph Comiskey's colleagues?

Joseph Comiskey's colleagues are Jason Colwell, Mike Terpstra, Keith Walker, Terrance Little, Sameer Variend, Chet Cassidy, Colleen Klehr, Shrm Scp.

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