Director Of Web Development
Developed and executed over 3 dozen sophisticated marketing websites and automations for various businessesCultivated an engaged community of nearly 900 members through consistent delivery of high-value content and strategic communication.Provided daily technical support and CRM management for SaaS platform users, addressing customer inquiries through ticketing, troubleshooting issues, and offering weekly training sessions to improve user experience.Monitored and analyzed SaaS platform logs to ensure system performance, identify potential issues, and optimize operational workflows for customers.