Oversight and accountability for all restaurant operations. Responsible for multiple AORs at various times. Managed beverage program accounting for over 40% revenue to 19% beverage cost consistently. Managed store-level HR responsibilities including maintenance of all staffing platforms, interviewing, hiring, all disciplinary actions. Responsible for ongoing staff development and continuing education. Introduced beverage training methods resulting in demonstrable success. Responsible for all General Manager functions during candidate search. Assisted in large-scale culture readjustment.

Oversight and accountability for all restaurant operations. Stabilized labor cost through analysis of scheduling practices and workflows. Stabilized beverage cost through analysis of ordering and inventory practices. Helped design and launch reimagined signature cocktail program. Stabilized kitchen operations, including ordering and scheduling practices. Adjusted culture positively throughout the restaurant.

Oversight and accountability for all FOH restaurant functions. Specific focus on elevated standards of service and growth of new managers. Focus on growth of Maitre D’ position resulted on record numbers at the door and record sales during peak season. Focus on growth of Key Hourly position resulted in multiple promotions to salaried management. Oversaw operations of two unique beverage programs, including wine and craft cocktail. Onboarded and programmed new POS system, trained management team on use and maintenance of software.

Manager, Sommelier, Supervisor, Trainer, Server