Joseph Constantine Email & Phone Number

New South Wales, Australia

Sydney, New South Wales, Australia

Crows Nest, Nsw, Australia

Sydney, Australia

Sydney, Australia

· Responsible for all IT projects and proposals for the firm including scope and business requirement analysis;· Manage the performance and operation of all IT systems;· Plan, design and manage the implementation of a new corporate network;· Design and implement disaster recovery plans for IT Infrastructure;· Manage the development and deployment of a new remote desktop environment;· Manage the development and deployment of a new Standard Operating Environment (SOE);· Responsible for testing new hardware and software before deploying to the live environment;· Manage the rollout of software updates to critical applications;· Improve client delivery by implementing efficient workflows;· Implement a cloud-based dictation service allowing staff to dictate anywhere, anytime including from tablets and smartphones;· Improve IT system security through the implementation of new group policies; · Consult on cyber risk management and advise clients regarding litigation over systems implementation; and· Responsible for managing relationships with third-party vendors.

Sydney, Australia

- SQL development - Gather and interpret user requirements- Responsible for the development and modification of company SQL/Server Report Services (SSRS) reports- Data analysis- Building and modifying bill formats inside Aderant Expert using DocuDraft- Aderant Expert customization's- 1st level support for Matter Sphere (MatterCentre) & Expert Integration- Assisting with QA/Testing of system changes inside Expert and Matter Sphere- Billing assistance for secretarial and accounting staff

Sydney, Australia

• Solving all IT related issues (both Mac and Windows). • Responsible for the roll-out of new hardware.• Manage all IT calls and requests from the Sydney, Brisbane and Canberra offices.• Provide over-the-phone technical support to external users.• Responsible for IT support after business hours.• Analyse and test systems for bugs and improvements.• Developing scripts to automate monthly reports on data.• Gather user requirements in order to create or recommend a solution that fulfills a need.• Responsible for making changes on the DMS (Database Management System).• Create and disable user accounts through Active Directory. • Change backup tapes in the data centre.

Sydney, Australia

• Provided I.T assistance to team members particularly in the areas of spreadsheet and database analysis.• Created meaningful databases by gathering data from multiple databases, located in different business sectors and countries.• Produced database queries using SQL commands to compile data from various tables and databases.• Analysed sales data in order to find any trends, patterns and redundancies within data sets.• Responsible for the security and management of confidential data.• Formulated complex algorithms to accurately select the required data from a large spreadsheet.• Conducted detailed presentations to team members.• Completed analytical reports.• Attended conference calls and meetings.• Interpreted and recorded data produced throughout meetings.

Information Systems, Information Technology

Hsc