Developed Key Performance Indicators to measure the effectiveness of the implementation of the Enterprise Resource Planning Program. Mapped user experience throughout the system and created a change management protocol for the organization.Worked with continuous improvement team to benchmark process gaps throughout the organization.

Developed and executed marketing strategy for the company following the recent expansion of its production facility. Led the implementation of online marketing strategies such as SEO, website re-design, and video content creation. Analyzed the financial viability and led the design of a new e-commerce division for the company. Coordinated team members, presentation media, and promotional materials for industry trade shows. Analyzed usage data of potential customer, finding $130,000 of cost savings compared to their current supplier.

Used Data Analytics to identify and resolve $200,000 in overcharges to the Perioperative Department. Developed a communication protocol for critical-care items in consultation with key hospital stakeholders to reduce the risk of catastrophic inventory shortages. Analyzed the effectiveness of cost saving initiatives to create and maintain standard processes to improve patient care

Worked closely with the client and a software vendor to convert a 28-year-old database of over 100,000 patient files to a SQL database, including budget and timeline for replacing obsolete equipment. Wrote Macros using VBA to convert SQL database exports into usable production reports for management and OHIP reimbursement reports for Doctors. Database Integration reduced human error and resulted in a 9% improvement in Gross OHIP Income

Programmed and standardized CNC laboratory machinery, improving lens power by 125% and lens optics by 44%. Developed and implemented a training program for Data Entry Specialists; improved quality control practices in the Data Entry Department. Formulated new digital optical lens designs, resulting in unique new products.

Manufactured and verified digital optical lenses, in a demanding and time sensitive environment, to a tolerance of 25 times the industry standard.Worked with management in analysis of complex production problems, and implemented solutions.

Identified community safety issues, and implemented maintenance programs. Assisted in the development of an award winning natural playground.

Supervised and coordinated academic leaders/mentor during their work with first year engineering students. 95% success rate for retention of first year student athletes

Designed and constructed process models and experiments for government research. Instituted data backup protocol that saved several months worth of data following a drive failure.

Supervised and coordinated first year engineering student athletes and facilitated goal development, academic success, and integration into the university environment. Achieved a 95% success rate of retention.