Managed a multi-site Quality Management System accreditation and lead a group of highly skilled Quality Engineers at multiple production sites in the Eastern U.S. - focused on proactive quality assurance and risk prevention.• Responsible for professional development for a diverse team of Quality Engineers• Managed the auditing program and third party Certification Body contract• Participated in corporate steering committees to develop policies around Advanced Product Quality Planning• Coached employees in the use of Zero Defects methodology and tools, such as PFMEA, MSA, SPC, and Problem Solving• Lead annual Management Reviews including risks and opportunities planning/assessments• Provided expert technical guidance during customer quotation reviews• Developed policies and procedures for the multi-site QMS to maintain compliance with applicable customer, statutory, and regulatory requirements

Acted as Lead for the Quality Engineering department, provided subject-matter expertise, administrating the site’s quality management system, and facilitated business and manufacturing process improvement activities. • Managed the site’s quality management system processes and procedures • Facilitated third-party and customer audits • Handled customer complaints, customer and third-party audit findings, and escapes to the customer • Facilitated shop floor Root Cause & Corrective Action (RRCA) events (“Code Reds”) • Reduced on-machine inspection times and increased capacity utilizing SPC data • Conducted PPAP activities including process mapping, PFMEA, Control Plans, etc. • Produced and presented site quality KPI reports • Performed and assisted with site internal audits • Conducted measurement system analyses • Provided coaching and training for RRCA, PFMEA, Process Mapping, PPAP Deliverables, Preliminary Review, FOD

Provided analysis, technical support, and continuous improvement oversight for Pratt & Whitney’s ground support equipment (GSE) manufacturers.• Evaluated supply base performance (Quality, Cost, Delivery, Customer Satisfaction)• Evaluated supplier quality management systems (AS9100, ISO9001, PW QA 6096)• Processed supplier non-conformances and technical inquiries (ASQR-01 Form 3)• Evaluated supplier Root Cause & Corrective Action (RRCA) for effectiveness in regard to feature/product non-conformances, escapes, and contractual violations• Issued Corrective Action Requests (CAR) to suppliers for feature/product non-conformances, escapes, contractual violations, Quality Management System (QMS) non-conformances, etc.• Performed on-site over-inspections/audits of purchased product• Performed internal auditing duties and identify QMS non-conformances and opportunities for improvement• Lead/facilitated RRCA kaizen events for identified vendor product non-conformances, escapes, opportunities for improvement• Created and implemented internal process changes• Created and implemented internal procedures, work instructions, and processes to meet• QMS/customer/contractual requirements• Audited procedures, work instructions, and processes for compliance• Implemented an onsite Quality Clinic process & receiving inspection process• Lead internal QCPC site processes• Facilitated DCMA & DCAA inspection activities

Coordinated projects, process improvements, and general engineering activities related to the manufacturing of high pressure turbine blades.* Processed engineering changes and (deviation) requests for development and production quality product families* Coordinated engineering changes with Production Management to mitigate line stoppages* Established manufacturing plans and routings, (including vendor/supplier assist planning)* Participated on Design-for-Manufacturing teams- worked with product definition and design to design new product that is easily implemented into the manufacturing process* Coordinated and participated in manufacturing process reviews (MPR) for new products* Expedited development hardware through linked processes (value stream) by tracking product status and coordinating production with engineering tasks to increase new product processrobustness* Coached specific process owners and engineers to identify root cause and corrective action (RCCA) for line stoppages by participating on Corrective Action Boards (CAB)* Participated in product escape resolution teams for customer-returned material* Managed final inspection and delivery requirements for new and old products* Communicated quality and yield data to production, engineering, and quality managements

Monitored, maintained, and implemented process improvements for high-volume, 24/7 electroplating, heat treatment, and vapor-phase coating departments.* Lead COPQ and process robustness projects using industry standard methodologies: “Six-Sigma,” FMEA, hypothesis testing, ANOVA, DOE, “Red X”* Designed process tooling using CAD/CAM software (Unigraphics NX)* Designed manual and automatic equipment for use in manufacturing* Facilitated and participated in Lean/Kaizen events (5S, VSM, QCPC, TPM)* Established inspection processes and procedures* Coordinated process changes and quality initiatives with manufacturing shop floor employees* Assisted with first article & first piece inspections* Established and maintained a turnback measurement and resolution process for the shop floor* Assisted with FAA, DCMA, and other ISO audits