Head Of Global Customer Stories - Cisco Networking
Current
Apr 2024 - Present
AeroLeads people directory · profile
Joseph D. Email & Phone Number
Global Customer Marketing Leader & Storyteller at Cisco | Engaging with customer advocates to help elevate their story! | ex Microsoft, Salesforce, & DocuSign
at
Cisco
1 work email found
@docusign.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Customer Marketing Leader & Storyteller at Cisco | Engaging with customer advocates to help elevate their story! | ex Microsoft, Salesforce, & DocuSign
Location
Indianapolis, Indiana, United States
Who is Joseph D.? Overview
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Quick answer
Joseph D. is listed as Global Customer Marketing Leader & Storyteller at Cisco | Engaging with customer advocates to help elevate their story! | ex Microsoft, Salesforce, & DocuSign at Cisco, based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at docusign.com and a matched LinkedIn profile for Joseph D..
Joseph D. previously worked as Head of Global Customer Stories - Cisco Networking at Cisco and Director of Customer Advocacy at Docusign. Joseph D. holds Master'S, Business Administration And Management, General from University Of Maryland Global Campus.
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*@docusign.com
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Profile bio
About Joseph D.
Experienced customer marketing professional with a demonstrated history of working in the tech industry. Skilled in content creation & strategy, sales enablement, event marketing, and building customer relationships. Passion for connecting people together through storytelling!SPECIALTIES: Advocate Marketing, Customer Reference Programs, Gamification, Social Media, Customer Engagement, Sales Enablement, Project Management, Program Management, Success Stories, Video Testimonials, Website Concept Re-Design, Event Planning & Execution, Marketing Communication, Customer Stories, Case StudiesSkills:Product Marketing | Product Launch | Go-to-market Plans | Market Research | Competitive Analysis | Project Management | Marketing Campaigns | Sales Enablement | Content Development | Customer Engagement | Sales and Marketing Support | Upsell & Cross-sell Campaigns
Listed skills include Cloud Computing, Microsoft Office, Solution Selling, Technical Support, and 41 others.
Current workplace
Joseph D.'s current company
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9 roles
Joseph D. work experience
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Director Of Customer Advocacy
-Led and mentored a global team that collaborates closely with customer success, sales, and product marketing to identify and recruit 100+ customer advocates per year that align to key business objectives and priorities.-Oversaw the global customer story content pipeline and editorial calendar, ensuring a consistent drumbeat of over 75+ pieces of customer.
May 2022 - Feb 2024
Senior Customer Advocacy Manager
- Manage a team that collaborates closely with customer success, sales, industry and product marketing to identify and recruit over 40 customer advocates per year that align to key regions, industries, solutions, and products. - Engage with customer advocates to capture and amplify their story; ensuring the creation of over 40 customer reference materials.
Aug 2020 - May 2022
Customer Marketing Manager
- Implemented and led the global customer marketing program across the organization resulting in a 400% increase in customer stories per month. - Sourced and qualified customers for co-marketing opportunities and headed the development of over 23 net new customer story contents including website stories, films, webinars, and references.
Feb 2020 - Aug 2020
Sr. Customer Marketing Specialist
- Managed and built a trusted adviser relationship with over 20 customers ranging from Fortune 500 to SMB to execute on strategic co-marketing campaigns yearly.- Collaborated cross-functionally across product, corporate marketing, and sales, to manage complex projects that helped grow product revenue year over year by 120%.- Developed and delivered on.
Dec 2017 - Feb 2020
Senior Marketing Representative (Public Sector)
· Collaborated closely with sales and marketing teams to build presentations, call scripts, email templates and other sales enablement materials.· Responsible for designing and maintaining social media calendar for Twitter and LinkedIn. · Attended and represented Salesforce at industry conferences, community, and market events. · Assisted in developing and.
Jan 2017 - Dec 2017
Technical Account Manager
-Trusted business advisor to Microsoft's Premier Support customers-Provide guidance around operation and optimization of Premier Support customers IT infrastructure through Service Delivery Management. -Work with Microsoft Customer Service and Support (CSS) to manage incidents to resolution and then follow up to ensure either product improvement within.
Jul 2014 - Sep 2016
Service Advisor
- Interacted with our consumers regarding their technical issues and educated them on our products.
- Created and managed plan around machine upgrades, resulting in store moving from rank 15 to 1 in upgrades.
- Selected to be key holder of store. Managed the sales floor and learned managerial duties
- Selected to be the Business Specialist for the store. Interacted with and recommended solutions for universities, federal government, and business owners. Improved small business sales from 7% to 25% of total revenue.
Jan 2013 - Jun 2014
Product Advisor
- Presented and advocated Microsoft products to our customers.
- Top sales and attachment numbers for 6 months in a row.
- Received MVP for the month of August.
- Selected on team to develop strategies to promote Windows Phone 8
Apr 2012 - Dec 2012
2 education records
Joseph D. education
Master'S, Business Administration And Management, General
University Of Maryland Global Campus
Bachelor Of Science (Bs), Computer Science
University Of Maryland Global Campus
FAQ
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Quick answers generated from the profile data available on this page.
What company does Joseph D. work for?
Joseph D. works for Cisco.
What is Joseph D.'s role at Cisco?
Joseph D. is listed as Global Customer Marketing Leader & Storyteller at Cisco | Engaging with customer advocates to help elevate their story! | ex Microsoft, Salesforce, & DocuSign at Cisco.
What is Joseph D.'s email address?
AeroLeads has found 1 work email signal at @docusign.com for Joseph D. at Cisco.
Where is Joseph D. based?
Joseph D. is based in Indianapolis, Indiana, United States while working with Cisco.
What companies has Joseph D. worked for?
Joseph D. has worked for Cisco, Docusign, Activecampaign, Salesforce, and Microsoft.
How can I contact Joseph D.?
You can use AeroLeads to view verified contact signals for Joseph D. at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Joseph D. attend?
Joseph D. holds Master'S, Business Administration And Management, General from University Of Maryland Global Campus.
What skills is Joseph D. known for?
Joseph D. is listed with skills including Cloud Computing, Microsoft Office, Solution Selling, Technical Support, It Service Management, Office 365, Microsoft Crm, and Microsoft Exchange.
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