Joseph Daka Email and Phone Number
Alpharetta, GA, US
Joseph Daka's Location
Alpharetta, Georgia, United States, United States
Joseph Daka's Contact Details
Joseph Daka work email
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Joseph Daka personal email
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About Joseph Daka
I am a Sr Director of Products and Business Development at GlobalPoint Inc, a code management IT company that creates software code for various banking, energy, food, and beverage products. I have over 10 years of experience in business analysis, product management, and project management, and I hold a BSc in Computer Science from City University of New York.My core competencies include delivering innovative and customized code solutions that meet the needs and expectations of our customers, managing P&L for online banking and warehouse management products, and overseeing the product strategy, sales, marketing, partnerships, and professional services for our solutions. I also manage relationships with energy and electrical clients in North America, Asia, and Africa, and I lead a team of product managers, business analysts, and developers in the agile development and delivery of software code. I am passionate about creating software code that solves real-world problems and enhances user experience.
Joseph Daka's Current Company Details
Joseph Daka Work Experience Details
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Sr Director - Product ManagementGlobalpoint IncAlpharetta, Ga, Us
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Sr Director - It ProductsGlobalpoint Inc Jul 2022 - PresentPlainsboro, New Jersey, UsGlobalPoint Inc is not a product management company, but a code management IT company. We create software code for various banking, Energy, Food, and beverage products.We can work with your organization to create any software code (aka product) and also modernize or resolve any code or product issuesI am the business owner in charge of online banking, and warehouse management solutions.I also manage relationships with our energy /electrical clients in North America, Asia and Africa.My typical Day:- Strategic planning, internal and external interviews, sales strategy and compensation, telling our story better, trade shows and conference speaking, meeting with clients, growing relationships, identifying business opportunities, converting into business pipelines, contract negotiation, and growing wealth -
Senior Manager, Product Management - Mobile BankingFiserv May 2021 - Aug 2022Milwaukee, Wisconsin, UsArchitect Banking is a flagship Digital Banking platform with a mobile, tablet, & desktop/laptop. Extremely customizable and flexible with SDK.- Lead product management of the Architect Online Banking solution which included Mobile and Web Banking-Interfaced with 100+ Credit Union and Commercial Bank executives on their mobile and web banking strategy and implementation-Product manager for the entire mobile banking solutions and made several successful releases- Reporting Modernization, Defects, and system issues and led all integrations: SecureNow Integration, Report modernization, LiveLink, ACH, Wires, Quick Books, -Led efforts to put reporting into the cloud, and participated in Big Data initiative-Directed and managed all vendor relationships and vendor budgets. Managed relationships with vendors such as Jack Henry, Loan Serv, Quicken, etc -
Manager (Project Management & Business AnalysisFiserv Lending Solutions Oct 2018 - May 2021Brookfield, Wi, UsProject Management:- Management of teams, resource, budget, planning, monitoring, release management and testing in Agile SDLCBusiness Analysis: -User Stories, Process Flows of some of the following functionalities: Online Banking, Alexa Voice Banking, FICO, Live Chat/LiveLink, MFA Password Verification etc.-Led a team in the implementation of the Corillian Online Banking Application. This included Retail and Business Banking -
Lead Business AnalystSecurity Service Federal Credit Union Oct 2017 - Oct 2018San Antonio, Tx, Us- Analysis and design of the Credit Union Debt Collection Application- Analysis and design of Mainframe Applications-Analysis of Mainframe Storage Solution-Analysis of Computer Associates Mainframe Applications- Online Banking and ACH Analysis -
Technical Manager - South EastAnheuser-Busch Nov 2016 - Sep 2017St. Louis, Mo, Us* Led the deployment of route-to-market tools for the entire South East Region: GA, FL, TN, SC, NC, AL, MS. These included 500+ independent companies. * Interfacing with CEOs and CIOs on IT Strategies for all Go to Market Solutions* Project Management and issue resolutions, and worked with Sr VP to create region wide business and IT communication*Software Requirements*Software Implementation*Survey Building and Analysis-Training (Sales Execution Coordinators)*Go Spot Check Implementation*Field Communication*Sales Incentive Management -
Information Technology ManagerPepsico Oct 2014 - Oct 2016Purchase, New York, Us*IT Project management, requirement analysis, Accenture CAS, Process Improvement, Hiring, Managing, and Mentoring, Steering CommitteeTraining, Requirement Analysis, Software Testing (Strategy, Planning, Defects, Reports, etc), Change Control, etc -
Lead Business System AnalystDealersocket | Autostar Solutions Feb 2013 - Jul 2013Fort Worth, Tx, UsLed business analysis of a buy here pay here auto lending solution. -
Product ManagerArgo Feb 2012 - Feb 2013Richardson, Texas, Us* Requirement management, and managing the ARGO loan origination product strategy to include sales, and commercialization* Client and vendor management -
Sr Business Analyst (Retail And Business And Commercial Lending)Jpmorgan Chase Feb 2010 - Feb 2012New York, Ny, Us* Requirement gathering in the loan origination and modification after the house market meltdown of 2009* Requirement analysis and refinement in Waterfall SDLC and was trained in Agile methodology*Requirments validation through various testing methods* Automated testing* Reporting analysis -
Financial Services ManagerJpmorgan Chase Jan 2007 - Jan 2010New York, Ny, Us*Managed a team of financial analysts in the Automated Clearing House (ACH) and Bill Pay processing using federal Reg. E.*Retail and Business Banking* Lead a team of business bankers in ACH, Wire Transfers, Business Loans, Commercial Loans, etc* Lead a team of retail bankers in account opening, PII validation, Marketing and Sales
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Representment Senior AnalystJpmorgan Chase Jan 2006 - Jan 2007New York, Ny, UsProcessed all Visa/Master card credit card charge backs and pre-arbitrations, and achieved 0 % error while maintaining the highest % of productivity in the team.*I introduced and implemented an arbitration case filing certification program and helped reduce arbitration fee losses.*Participated in a team that trained and coached new advisors on to follow federal regulation Z and was voted MVP for the month of May, July and November of 2006.*I excellently managed the image scanning processes for the whole department and coordinated with UPS to expeditiously ship letters/other items for the whole representment team.
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Dispute Advisor/Team LeadJpmorgan Chase Jan 2005 - Jan 2006New York, Ny, UsTook inbound credit card dispute calls and made conference calls with merchants to achieve a one time resolve and prevented unnecessary charge backs, but still achieved the lowest AHT.*Took escalated calls and managed an employee escalated call database and provided appropriate coaching.*Tabulated and provided team performance statistics provided one -on -one coaching to change bad behavior like poor attendance, high AHT and poor quality of work.
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Training Organization Development ManagerJpmorgan Chase, San Antonio, Texas Jan 2003 - 2005-Creating Process guides in addition to training and coaching 1000 banking staff in various areas: Consumer Lending, Mortgages, Digital Banking, Risk Analysis, etc-Managing the Learning Management System: System Access, - System Administration : Workday, ADP, Peoplesoft etc
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Team ManagerRgis Jan 2001 - Jan 2003Birmingham, West Midlands, GbI successfully established and managed flow plans for inventory, achieved 100% accuracy and established team’s Average per Hour (APH) count.I acted as a liaison between store management and inventory staff and managed to increase employee satisfaction by 25%.I hired, supervised, scheduled and managed employees and met all inventory deadlines. -
Country ManagerAdvanced Business Machines Dec 1999 - Feb 2001Lincoln, Ri, UsOffered training and support to high-end clients on business machines and applications and received excellent reviews from clients.*Discovered cross-selling and coordinated the renewal of contracts and helped save customers.*Coordinated with our Norway office for all Zambian presentations and helped increase our clientele by 25 % and earned a scholarship to study at York College in the US.*I assisted account executives and managers in writing contracts, proposals, and presentations and became a very important member in diffusing employee conflicts.*I used SQL/Oracle and SAS to aid the risk management team in data mining, customer profiling and wrote different kinds of statistical reports and graphs.*Acted as the only point of contact to our Zambian office and interacted with other departments like marketing, legal and accounting in drafting contracts, marketing memos, brochures etc
Joseph Daka Skills
Management
Quality Assurance
Access
Training
Testing
Databases
Leadership
User Acceptance Testing
Risk Management
Sql
Banking
Business Analysis
Team Management
Agile Methodologies
Troubleshooting
Software Development Life Cycle
Sdlc
Vendor Management
Joseph Daka Education Details
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City University Of New York ( York College)Computer Science -
Devry UniversityNetwork And Communications Management
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Devry UniversityNetwork Systems Administration
Frequently Asked Questions about Joseph Daka
What company does Joseph Daka work for?
Joseph Daka works for Globalpoint Inc
What is Joseph Daka's role at the current company?
Joseph Daka's current role is Sr Director - Product Management.
What is Joseph Daka's email address?
Joseph Daka's email address is jo****@****inc.com
What schools did Joseph Daka attend?
Joseph Daka attended City University Of New York ( York College), Devry University, Devry University.
What skills is Joseph Daka known for?
Joseph Daka has skills like Management, Quality Assurance, Access, Training, Testing, Databases, Leadership, User Acceptance Testing, Risk Management, Sql, Banking, Business Analysis.
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