Joseph (Dan) Blocker

Joseph (Dan) Blocker Email and Phone Number

It specialist @ U.S. Department of Veterans Affairs
Joseph (Dan) Blocker's Location
Helena, Alabama, United States, United States
Joseph (Dan) Blocker's Contact Details

Joseph (Dan) Blocker personal email

n/a
About Joseph (Dan) Blocker

Dedicated IT Specialist / Network Engineer with 7 years of experience. Knowledge in the information technology field in many aspects including help desk, troubleshooting, and planning/ maintaining networks. Also have experience in vulnerability remediation. Quick learner of new technology. Open to remote opportunities.

Joseph (Dan) Blocker's Current Company Details
U.S. Department of Veterans Affairs

U.S. Department Of Veterans Affairs

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It specialist
Joseph (Dan) Blocker Work Experience Details
  • U.S. Department Of Veterans Affairs
    It Specialist
    U.S. Department Of Veterans Affairs Sep 2021 - Present
    Washington, Dc, Us
    Team Member of the End User Operations group • Provide daily support to all the users at the main facility and 9 remote locations.• Maintain principles and practices for the delivery laptops and other equipment to user • Provide information or assistance in form of training to the clients or customers • Maintains documentation for inventory tracking of IT equipment• Setup and test Network equipment and prep for deployments to ensure quality and functionally • Performs system maintenance duties Such as patches and upgrades to the switches, Cat5/6, Fiber cable in the network closets within the facility • Work with Active directory to move computers from group to group look up user information• Utilize ticket system to respond to IT customer service needs• Troubleshoot Network Connection issues from the user side and network side• Create and maintain documentation with Excel to keep track of ongoing work and to track the amount of task completed daily• Quickly escalate any problems that are not able to be handle at the local level• Enforce IT security policies to ensure all monitored systems comply with Department of Veteran's Affairs procedures.• Maintain print server and update as needed• Provide front line support to customers and clients that have IT related issues
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  • Veterans Engineering & Professional Services
    System Administrator
    Veterans Engineering & Professional Services Jul 2020 - Sep 2021
    Derwood, Maryland, Us
    • Team Member of the End User Operations group • Provide daily support to all the users at the main facility and 9 remote locations.• Maintain principles and practices for the delivery laptops and other equipment to user • Provide information or assistance in form of training to the clients or customers • Maintains documentation for inventory tracking of IT equipment• Setup and test Network equipment and prep for deployments to ensure quality and functionally • Performs system maintenance duties Such as patches and upgrades to the switches, Cat5/6, Fiber cable in the network closets within the facility • Work with Active directory to move computers from group to group look up user information• Utilize ticket system to respond to IT customer service needs• Troubleshoot Network Connection issues from the user side and network side• Create and maintain documentation with Excel to keep track of ongoing work and to track the amount of task completed daily• Quickly escalate any problems that are not able to be handle at the local level• Enforce IT security policies to ensure all monitored systems comply with Department of Veteran's Affairs procedures.• Maintain print server and update as needed• Provide front line support to customers and clients that have IT related issues
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  • Asm Research
    Junior System Engineer
    Asm Research Jul 2014 - Jan 2020
    Fairfax, Virginia, Us
    Team Member of the National Continuous Readiness in Information Security Program (CRISP RSS Program) Cyber Security project for the Department of Veteran’s Affairs.Protect vulnerable networks following risk assessments and NESSUS scan resultsEnforce IT security policies to ensure all monitored systems comply with the Department of Veteran’s Affairs procedures.Provide information security analysis and documentation to support technology configurations and security controls with in the VA networkRemediation and continuous tracking of vulnerabilities identifiedSubmit help desk tickets utilizing ServiceNowReview vulnerability scans and follow up on remediation action takenProvide onsite and remote support to the VA health center in Tuscaloosa, AlabamaInstall Network Switches and ServersReconfigure Network Cabling within the Switch Room and Main Data site (Cat 6, Fiber)Create and update documentation of Network InfrastructureSet-up and configure Printer and Print Servers (SNMP, username, and passwords)Troubleshoot Network Connection issues from the user side and network sideSoftware Application updates Microsoft Windows Monthly patches, Microsoft Office, Microsoft .NET Framework, Microsoft XML Parser (MSXML) and XML Core Services, Adobe Acrobat Reader, Adobe Flash Player, McAfee Anti-Virus and Oracle Java SE applications
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  • The Dannon Project
    Network Administrator / It Consultant
    The Dannon Project 2016 - 2020
    Us
    Network Infrastructure in multiple officesLAN/WAN infrastructure including planning, testing, installation, support, and maintenance / physical and virtual servers Citrix XenServer set up and maintenanceDevelop and configure network system upgradeSetup New Network Domain and migrated the current systemsPulled Cable to install Wireless access points, Desktops PC, Security Cameras and Phones Terminated wire to wall boxes and to RJ45 jacks Install and configure Software for Wireless Controller, Security Cameras, Desktops, and Phones Install new physical servers and switches, configured Active Directory, DHCP, DNS, WDS on windows server 2012 R2 softwareInstalled, repaired, upgraded PCs, printers, firewalls and patch panelsSet up VMware system to run servers and test labs Set up Group Policy for AD usersRewire network main switch roomsResearched and setup/installed electronic Visitor/Employee sign-in & out system via an iPadSetup and configured Digital signage software
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  • Matrix Resources
    Helpdesk Support Analyst / Team Trainer
    Matrix Resources Jun 2013 - Jul 2014
    Answered calls regarding computer issues, email, phone connectivity, software or hardware inquiresResearched and resolved issues/inquiries dailyLogged and tracked all issues via ticketing system /Active Directory user and groupsTroubleshoot hardware / software problemsTroubleshoot Lotus Notes and other proprietary softwareWorked with thin clients running VMware at the user’s desktop, also unlock and reset the VMware workstation to resolve the user’s problemVsphere VMware environmentRemotely access Clients that are having issues Troubleshoot issues that company laptops are experiencingTrained new Team members
  • Mcwane Science Center
    It Intern
    Mcwane Science Center Jan 2013 - Jun 2013
    Birmingham, Al, Us
    Work with the I.T. Manger on handling and troubleshooting daily problems within in an Enterprise environment Setting up PC by installing operating systems, hardware and other software that is used by the Center (Windows XP, Windows 7, Windows server 2008,Microsoft Office, Antivirus )• Troubleshooting and Installing printers, monitors, and other PC equipment.
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  • Sda Treasures Llc
    Owner
    Sda Treasures Llc Apr 2010 - Dec 2012
    Owner of Photography and Specialized gift Comp.Maylene, AL Set up, Maintain and troubleshoot a small network of computers and printers at Alabama Adventure Theme Park Set up 3 Different work locations with 2 to 5 workstations at each. Wired and wireless networks technology was used to view and store data on a basis. Install Maintain, and Troubleshooting of Photo Viewing and Ordering Software for each location on sight. Set up each user with an account to allow them access systems Installed and replaced printers and printer toner Remote Locations (Fairs, Festivals, Parks, Craft Shows) Set up workstations and printers at each site with both wired and wireless technologies. Used Photo Viewing and Ordering Software Set Up connection from workstation to a wireless hot spot to gain internet access in remote locations Order and Stock needed photo supplies and merchandise Handled daily cash and checks collected for customers throughout the day Locate local events to set up and sell merchandise Scheduled 5-12 employees each week Handled weekly payroll

Joseph (Dan) Blocker Skills

Windows 7 Technical Support Troubleshooting Windows Xp Networking Active Directory Software Installation Help Desk Support Hardware Customer Service Operating Systems Windows Server Computer Hardware Servers Laptops Antivirus Security Cisco Technologies Network Engineering Printers Information Technology Wireless Networking Software Remote Desktop Microsoft Technologies Desktop Computers Lotus Notes System Deployment Call Centers Security+ Comptia Security+

Joseph (Dan) Blocker Education Details

  • Virginia College
    Virginia College
    Computer Network Management
  • Virginia College
    Virginia College
    Network Engineering
  • Hewitt-Trussville High School
    Hewitt-Trussville High School
    General Studies

Frequently Asked Questions about Joseph (Dan) Blocker

What company does Joseph (Dan) Blocker work for?

Joseph (Dan) Blocker works for U.s. Department Of Veterans Affairs

What is Joseph (Dan) Blocker's role at the current company?

Joseph (Dan) Blocker's current role is It specialist.

What is Joseph (Dan) Blocker's email address?

Joseph (Dan) Blocker's email address is jo****@****smr.com

What schools did Joseph (Dan) Blocker attend?

Joseph (Dan) Blocker attended Virginia College, Virginia College, Hewitt-Trussville High School.

What skills is Joseph (Dan) Blocker known for?

Joseph (Dan) Blocker has skills like Windows 7, Technical Support, Troubleshooting, Windows Xp, Networking, Active Directory, Software Installation, Help Desk Support, Hardware, Customer Service, Operating Systems, Windows Server.

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