Joseph Deluca Email and Phone Number

As the Director of Operations, I'm focused on driving operational excellence and growth across the organization, overseeing all aspects of the brokerage’s operations, sales, marketing and hiring efforts.

Gartner is the leading global research and advisory company supporting the C-Suite and all major functions in the enterprise. My team and I enable CMOs and marketing executives of the world's best brands to:- Benchmark digital performance with data-driven insights- Prioritize investments and areas of opportunity- Execute mission critical priorities with speed and confidence- Stay ahead of the trends that matter - Connect with peersGartner’s unique approach is grounded in objective research combining data-driven benchmarking, expert advice and peer-sourced insights. We partner with our clients to deliver unrivaled marketing guidance delivered through a high touch service at a fraction of the cost of traditional consultancies.

As an Enterprise Relationship Manager, I partner with company decision makers to drive organizational growth through the leverage of LinkedIn's Talent Solutions. I ensure client success by providing industry and platform insights, by engaging them with educational/informative events, and by tracking metrics throughout the year to guarantee overall business objectives are met. My goal is to provide meaningful recommendations to support clients' talent brand awareness and effective use of resources to attract, identify and hire the best talent out there.

Develop beneficial relationships and partnerships with our rapidly growing client base by offering consultative advice on leveraging the full potential of the LinkedIn network and LinkedIn's recruitment solutions. This includes consulting with new and exsisting clients to elevate their talent brand, empower recruiting teams to be their best, and ensuring overall recruiting success for their organization.

Manage and expand a $1.5M Mid-Atlantic territory. Create loyal customer relationships by developing rapport, trust, and an understanding of the client’s needs and ultimate hiring goals. Offer appropriate solutions and value propositions through consultative sales approach and successful relationship management. Produce results through extensive phone communications, in-person meetings, online interactive product demonstrations and email marketing campaigns.

Solutions-based sales to Fortune 1000 companies and Staffing agencies, focusing on client retention and growing existing book of business by building healthy working relationships with decision makers, end users, and channel sales clients. Increase client engagement by educating clients on best practices and promoting new products through phone or online demonstrations, ensuring that they receive significant ROI. Provide valuable client insight to internal marketing, tech, and product teams, leading to strategic marketing campaigns, site enhancements and customized sales reporting.• Exceeded 100% of quota based on revenue and account retention, for 5 consecutive quarters. • Five-time President's Club member, Q2 2011 through Q2 2012.• Closed over $1.6 million dollars in bookings.• Received Enterprise DNA award, the highest award to a staff member or manager – given to an individual demonstrating the most desirable qualities of a team player and employee.

Worked with Fortune 1000 companies to develop the most strategic and cost-effective methods of recruiting the best talent for their senior-level positions, using TheLadders’ online recruitment platform. Managed 400+ accounts, providing site and product tutorials and managing all aspects of the clients’ needs and expectations through the sales cycle.• Created Risk Portfolio Number report, scoring accounts based on KPIs. Automated and deployed company-wide, leading to higher engagement numbers and increased retention• Partnered with Senior Account Managers to launch pilot programs with large corporate accounts, resulting in new business acquisition and $100k+ deals• Exceeded weekly goals while balancing multiple projects and programs

Ensured campaigns were successful by organizing and supporting internal communication throughout project lifecycle.• Managed internal program progression; responsible for developing and tracking program timelines.• Facilitated internal communication and fostered teamwork to ensure that all cross-functional team members (Creative, Account, Project Management and Print Production) understood project parameters and scope of work/deliverables.• Develop internal estimates and track financials on projects to ensure projects are completed within budget• Organized and led weekly team meetings to discuss program status, next steps and deliverables.

Promoted to Assistant Manager after exceeding sales quotes as the number-one rep in the region. Analyzed market trends to identify growth opportunities. Responsible for store operations and all sales reps’ quotas and goals. General Nutrition Center is the largest global specialty retailer of nutritional products; including vitamin, mineral, herbal and other specialty supplements and sports nutrition, diet and energy products.