Joseph Doolin Email & Phone Number

Sutton, Ma, Us

Holyoke, Massachusetts, Us

Devens, Massachusetts, Us

Lexington, Massachusetts, Us

Milford, Massachusetts, Us

Leads vision, strategy, and execution for all facets of operations and Human Resources, with accountability for defining corporate values, mission, and short and long-term strategic milestones. Responsible for overseeing all legal and regulatory compliance matters, ensuring the timely and accurate filing of all necessary documentation. Oversees $80M in client revenue under management.*Collaborates with the Vice President of Finance to build and administer the annual budget and financial planning process; facilitates the development of key performance metrics and dashboards that provide insight into the health and direction of the business.*Examines trends and issues that serve as the foundation for the development of policies, procedures, standards and best practices.*Leads recruitment and hiring to build a strong, capable workforce with talents and qualifications aligned with the unique needs of the company; recommends changes to personnel policies while coaching managers on employee relations issues.*Administers employee benefit plans, including retirement, preparing all necessary reports in accordance with ERISA; additionally, maintains compliance with COBRA, ADA, FMLA, SNLA, state wage & hour law, and FLSA requirements.*Improved client revenue collections from over 80 Days outstanding to 35 Days outstanding.

Milford, Massachusetts, Us

Served as the architect of an effective Human Resources plan, serving as a strategic business partner, change agent, and executive leader. Served as a trusted advisor and subject matter expert, providing guidance and direction on key decisions relating to promotions and changes in compensation. Stepped into a turnaround scenario where the company had gone through eight HR executives in just over two years.*Improved HR operations, reviewing all policies and procedures and aligning processes with the needs of clients, positioning the department as a trusted strategic partner invested in the success of its customers.*Led training, compensation, organizational design, and staffing; tracked the effectiveness of HR policies and processes, identifying opportunities for improvement. Expanded from two personnel include a Director of HR and Payroll, a Director of Talent Acquisition, two Generalists, six Talent Acquisition Specialists, two Payroll Specialists and an HR Assistant.*Achieved five years of zero increases in health insurance premiums, with lower rates in four of those years.*Successfully reduced workers compensation mods in all client companies. Instituted a return to work program, and a safety committee.*Launched a Talent Acquisition department and increased overall staff across all clients from 680 to 1,400.*Led the development of an intranet site for HSMC and its clients to improve client communication with staff, promote client events, and provide access company policies, procedures and job descriptions*Orchestrated organizational development and leadership coaching to address and resolve HR issues, building competencies in management skills, professionalism, conflict management, and communications.*Administered all employee benefit programs; managed relationship with vendors and ensured regulatory compliance across multiple programs; served as the Plan Administrator for 401k, 403b, all retirement plans and 125 plans.

Maintained compliance with company standards governing staffing, quality, retention, and patient satisfaction, identifying opportunities to capture significant gains in efficiency and productivity. Engaged in budget development, strategy planning, and direct oversight of branch operations.*Facilitated the flow of key information and communications between corporate headquarters and individual branches.*Developed a strong network of systems and processes aligned with the aggressive business goals of the company, including IT systems and a comprehensive HR framework to govern recruiting, hiring, retention, professional development, performance management, employee relations, compensation and benefits, and compliance.

Directed all Human Resources and payroll functions, partnering with the CEO and Vice President of Operations to ensure the success of recruitment and selection, orientation and training, employee relations, policies and procedures, employment law, retention, compensation, HRIS/management reporting and benefits.*Engaged in extensive analysis to identify trends in workforce demographics, building strategies to proactively prepare for changes in the business environment.*Directed corporate benefits, overseeing vendor relationships and compliance activities.*Maintained compliance with federal and state laws, OSHA and other regulatory mandates.

Master Of Business Administration (M.B.A.)

Master'S Degree, Organizational Leadership

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services