Joseph Draper Email & Phone Number

Simsbury, Ct, Us

Plymouth, Mi, Us

Worked with maintenance and other engineers to facilitate necessary repairs and system adjustments needed for different types of product processes to run proficiently and reliably. Improved production designs, FMEAs, and process flows for primary manufacturing sheet metal processes, stamping and assembly, on various types of springs and washers. Communicated with external suppliers to coordinate outsourced processes not capable in plant. Influenced engineering change documentation for PPAP regarding APQP and control plans, FMEAs and process controls to ensure documentation and processes met AIAG VDA and ISO 9001 standards.• Self-taught and created CMM program using a Hexagon Metrology dimensioning instrument.Designed program to measure complex special characters that are critical for final use.Assisted with teaching personnel to utilize and improve current programs to increase accuracy and repeatability.• Used a wide range of measuring instruments for quality use to ensure product characteristics meet customer specification:Rockwell Hardness Tester, Larson Load tester, Con Tracer, CMM along with other measuring equipment and tooling.• Conducted machine repairs with maintenance and manufacturing engineers to avoid downtime and improve functionality: Water Jet Cutter, Bush Deburr, CNC, Tool Dies.• Helped facilitate design changes to improve prototype and current production processes.Redesigned heat set fixture to improve production efficiency by 40%.Helped redesign die tooling for needed adjustments while parts were in prototype faze.• Created ECRs to resolve nonconformities with systematic corrective actions and other ways to advance related issues.o Control plan, FMEAs, work instructions, process controls were changed to fulfill IATF and ISO 9001 requirements.• Internal and external interactions were conducted to plan, coordinate and execute tasks for providing support and solutions.

Branford, Connecticut, Us

Provided technical support for EMEA (Europe, Middle East, and Africa) and North America regions to help troubleshoot, document, and resolve instrument system issues. Collaborated between all departments. Worked directly with field service engineers, distributors, and service partners to resolve time-sensitive technical instrument issues and walked technicians through non-standard repairs. Prepared service by ordering parts needed to arrive on time. Created temporary documentation to provide accurate and reliable direction for unique service repairs that had not been standardized.• Established service team in EMEA and provided support to all departments.o Created and documented training plan for EMEA TSE process flow working with EU service partner.o Trained EMEA TSE to support region hours more effectively.• Contributed to documentation for improving department process flows, troubleshooting guides, and other standardized operating procedures to improve field performance.• Recorded data to help identify common system issues that occurred in field to improve instrument functionality.o Collaborated with lead department engineers to resolve unknown system issues.o Facilitated Global Product Support (GPS) escalation meetings to help resolve critical system issues.• Coordinated internal/external interactions and meetings to provide support with fast resolution.o Collaborated with Field Application Scientists (FAS) and Technical Applications Scientists (TAS) during customer training to understand and resolve system issues as alternative to sending FSE.• Conducted hands-on field service training with instruments provided by GPS to provide higher-level assistance for critical repairs.o Performed internal repair services to help understand and grow instrument knowledge.

Performed general interior and exterior maintenance for commercial buildings. Completed tax preparation and organized financial documents for accountants.

Facilitated transfer of product lines from Hubbell Wiring Device-Kellems by documenting processes and training new technicians for efficient manufacturing to Integro. Verified quality of continuity wiring systems during each stage of manufacturing process to ensure wires were functional. Prepared bills of materials, quality reports, and manufacturing instructions for manufacturing line that produced over molds for various wiring. Re-created engineering drawings for quality technicians and assisted to dimension products. • Operated injection molding machines and change/identify mold configurations for more proficient workspace.• Improved production processes to increase product efficiency.• Created innovative epoxy trays to increase production of receptacles by 500%.• Developed and constructed temperature-controlled, industrial storage cooler to improve consistency of raw rubber material for enhanced molding conditions.• Trained technicians to safely operate manufacturing equipment to avoid injuries.

West Hartford, Connecticut, Us

Served as team leader for assigned general maintenance tasks for Town of West Hartford School, Parks and Recreation. Provided direct support during COVID pandemic by delivering PPE to all town buildings.

Busser, host, expodite food, dish, bar back, food prep. Provide customers with great experience. Trained others on position duties. Multi-tasking in busy environment to help the restaurant run smoothly. Helped the restaurant in multiple positions to be a versatile employee.