Minh Duc Tran

Minh Duc Tran Email and Phone Number

Support and Maintenance Success (SM) Team Lead @ Sisua_Digital
Helsinki, FI
Minh Duc Tran's Location
Helsinki Metropolitan Area, Finland
About Minh Duc Tran

I have over 7 years of experience in designing and implementing robotic process automation solutions. I currently work as a senior solution consultant, dedicated to ensuring customer success. I am highly interested in learning and developing new cutting-edge technology solutions such as RPA and AI. In the technical realm, I have extensive experience in problem-solving, working with various tools such as UiPath, Microsoft Power Automate, Robot Framework, Microsoft Excel, and Power BI. Additionally, through both customer projects and master’s degree study, I have gained practical expertise in Python programming, with a primary focus on data analytics and machine learning using Python libraries. I have entrepreneurial attitude, excel in leading teams, lead international projects involving travel for on-site implementation, and effective communication. These skills were developed after years of working with top banks across the Nordic and Southeast Asian regions, gathering and analyzing their needs for business process optimization, and implementing RPA solutions.

Minh Duc Tran's Current Company Details
Sisua_Digital

Sisua_Digital

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Support and Maintenance Success (SM) Team Lead
Helsinki, FI
Website:
sisua.cl
Employees:
75
Minh Duc Tran Work Experience Details
  • Sisua_Digital
    Support And Maintenance Success (Sm) Team Lead
    Sisua_Digital
    Helsinki, Fi
  • Sisua_Digital
    Senior Solution Consultant
    Sisua_Digital Jun 2019 - Present
    Helsinki, Uusimaa, Finland
    My duties and responsibilities include:1. Customer success and senior solution consultant responsibilities in Finnish accounts. - Develop strong relationships with current clients based on trust and understanding of their needs, resolving any issues or conflicts that may arise during collaboration.- Guarantee time, cost, and quality of the project- Align internal stakeholders to comply with service-level agreements.- Work as senior solution consultant or project manager in any given accounts: ensure high quality, and efficiency in project implementation, manage customer projects and maintenance service, implementation of the most demanding automation targets.2. Lead shared service center (SSC) team- Play an integral role in promoting SSC team members to customer projects- Participate in global SSC management team- Prepare SSC forecasting and budgeting- Conduct internal trainings
  • Korkia
    Solution Consultant
    Korkia Jan 2018 - Jun 2019
    Helsinki Area, Finland
    My duties and responsibilities include:1. Participate in RPA project work: - Took part in process discovery workshops with clients to identify potential use cases for RPA.- Delivered an analysis report: rating use cases for implementation priority, creating a roadmap, calculating return of investment (ROI), and proposing initial action steps.- Designed, developed and maintained automation using UiPath2. Technology research: - Investigated various RPA vendors for their applicability- Acquired and experimented with new UiPath features3. Team training:- Promoted the use of UiPath REFramework with client - In chart of internal training for new team members

Minh Duc Tran Skills

Performance Measurement Teamwork Event Planning Research And Development Sustainable Energy Leadership Service Design Java Project Management Startup Development Web Architecture Software Prototyping Front End Development Business Communications Business Development Microsoft Office Public Speaking Pitching Networking Robotic Process Automation Rpa Development Rpa Solution Architect Business Process Process Analysis

Minh Duc Tran Education Details

Frequently Asked Questions about Minh Duc Tran

What company does Minh Duc Tran work for?

Minh Duc Tran works for Sisua_digital

What is Minh Duc Tran's role at the current company?

Minh Duc Tran's current role is Support and Maintenance Success (SM) Team Lead.

What schools did Minh Duc Tran attend?

Minh Duc Tran attended Laurea Ammattikorkeakoulu, Oulu University Of Applied Sciences.

What skills is Minh Duc Tran known for?

Minh Duc Tran has skills like Performance Measurement, Teamwork, Event Planning, Research And Development, Sustainable Energy, Leadership, Service Design, Java, Project Management, Startup Development, Web Architecture, Software Prototyping.

Who are Minh Duc Tran's colleagues?

Minh Duc Tran's colleagues are Felipe Barrera Miranda, Leonardo Aquino Aliaga, Raimundo Martinez Rioseco, Duy Anh Nguyen, Vicente Díaz Fernández, Sebastian Schlotfeldt Vera, Ricardo Ignacio Romero Maturana.

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