Director Of Retail Operations
Current1. Motivate the sales team to Meet Company objectives by training and mentoring staff.2. Planning Monthly Operation Activities, Create business strategies to attract new customers, expand store traffic, and enhance profitability.3. Hire, Train, and Oversee new staff. Monitor Performance, Manage Annual Vacation and Daily Scheduling, Staff evaluation and enforcing disciplinary actions.4. Respond to customer complaints and concerns in a professional manner.5. Ensure store… Show more 1. Motivate the sales team to Meet Company objectives by training and mentoring staff.2. Planning Monthly Operation Activities, Create business strategies to attract new customers, expand store traffic, and enhance profitability.3. Hire, Train, and Oversee new staff. Monitor Performance, Manage Annual Vacation and Daily Scheduling, Staff evaluation and enforcing disciplinary actions.4. Respond to customer complaints and concerns in a professional manner.5. Ensure store Compliance with Health and Safety Regulations.6. Develop and arrange Local Store Marketing, promotional material and in-store displays.7. Prepare reports for Management Information. Coordinate issues, Trends and current Situations.8. Undertake Store administration duties such as managing Store Operation, external Suppliers and updating financial records. 9. Providing Records to accounts and reports to EMAG CEO.10. Formulate Store Quality Management Systems, Operational Control and Policies.11. Oversee inventory levels and manage ordering.12. Proposed new products, source out supplier, Retail Set up, Merchandising and Marketing.13. Ensure Property Maintenance, coordinate with service contractors, preventive maintenance and address maintenance issues.14. Project Management, Store Fit out and Opening New shops.15. Oversee Procurement, Warehouse Operation and Logistics requirements.16. Prepares Monthly Budget and reconcile results with accounts department and the CEO.17. Procurement and LogisticsResponsible for the Opening of the shop, ProjectManagement, Involves in Fit out Team mobilization.Oversee Daily Operation, Shift Management andcontrol. Trouble Shooting and Solution.Formulation and implementation of QualityManagement Systems and Control.Manage Costs, control Shrinkage and IncreaseSales and profitability.People Management. Planning and Budgeting Show less