Open Digital Banking. Management and Administration of IBM App Connect Enterprise (ACE). The middleware platform of the bank. ACE runs on RHEL and IBM AIX servers in a load-balanced setting.- Lead Project planning and delivery- Deployment, Resource allocation, and support of various Internal services and VAS services.- Review test cases and perform REST and SOAP API testing with the development team.- Developed bash scripts to automate processes on the servers- Creation and management of Queue Managers and Message Queues on the Middleware- Developed and wrote several bash scripts to automate maintenance tasks and person various functions- Managed the servers, by ensuring it is in a healthy state at all times - Disk, Memory, CPU, and network.

Software:- Micro focus Data Protector, Backup Navigator, VM ExplorerPlatform:- RHEL, SUSE, Ubuntu, HPUX, AIX, Solaris, Windows.Integration:- HyperV, VMware, Oracle, mysql, db2, Sap r/3, sap hana, exchange, postgresql, etc...- Lead the administration of technical action plans in customer's environments- Receive Elevation from the Frontline Technical Support Engineers. - Handle cases from Premium customers- Mentor frontline Engineers - Collaborating with CPE (Current product Engineers) to investigate defects and prepare patches and fix.- Attend weekly scrum meetings with the team and advise L1 Engineer on how to go about cases.

Data Protector, VM Explorer, Backup Navigator - Providing technical support for Microfocus customers around the world to resolve technical issues with their Data Protector Application on Unix, Linux, and Windows server and VM explorer on Windows in Datacenters around the world.- Assumed case ticket ownership from beginning till the issue is resolved or conditionally closed.- led the administration of technical action plans to resolve issues via Screen-sharing sessions.- Provided Excellent Customer service and Technical assistance, via emails, phone calls, and remote sessions.

I develop test case scenarios and tests plan for proposed API, build RESTful API web based applications and USSD application, testing of API as micro service and general integration of API into a single code base. I design database structure of the application and present models for flow chats of specific operations, use case diagram, database models and UML diagram.

As a Backend Developer, I used Python to write backend applications, prepare and reviewed Test case scenarios, Tested APIs, and join peer code review