Joseph Emmanuel Email & Phone Number
Who is Joseph Emmanuel? Overview
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Joseph Emmanuel is listed as Technical Support Team Lead at SMG - Service Management Group, a with 499 employees, based in Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Joseph Emmanuel.
Joseph Emmanuel previously worked as Senior Software Support Engineer at Smg - Service Management Group and Middleware (IBM ACE) Engineer at Uba Group. Joseph Emmanuel holds Nano Degree, Cloud Development from Udacity.
Email format at SMG - Service Management Group
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About Joseph Emmanuel
As an experienced IT professional with a comprehensive understanding of Computer and software technologies, System Architecture, and expertise in software engineering, technical support, and Cloud computing, I thrive on solving complex problems and delivering exceptional value to my team and clients.I enjoy every opportunity to lead, learn, and collaborate with people in the technology field to do exciting things while solving problems and delivering value, consequently carving out a niche for myself in this vast world of technology.I am always open to networking and collaborating on innovative projects. Let’s connect and explore opportunities to work together.
Listed skills include Leadership, Information Technology, Powerpoint, Windows Server, and 47 others.
Joseph Emmanuel's current company
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Joseph Emmanuel work experience
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Senior Software Support Engineer
Middleware (Ibm Ace) Engineer
Open Digital Banking. Management and Administration of IBM App Connect Enterprise (ACE). The middleware platform of the bank. ACE runs on RHEL and IBM AIX servers in a load-balanced setting.- Lead Project planning and delivery- Deployment, Resource allocation, and support of various Internal services and VAS services.- Review test cases and perform REST and SOAP API testing with the development team.- Developed bash scripts to automate processes on the servers- Creation and management of Queue Managers and Message Queues on the Middleware- Developed and wrote several bash scripts to automate maintenance tasks and person various functions- Managed the servers, by ensuring it is in a healthy state at all times - Disk, Memory, CPU, and network.
Software Support Engineer L2
Software:- Micro focus Data Protector, Backup Navigator, VM ExplorerPlatform:- RHEL, SUSE, Ubuntu, HPUX, AIX, Solaris, Windows.Integration:- HyperV, VMware, Oracle, mysql, db2, Sap r/3, sap hana, exchange, postgresql, etc...- Lead the administration of technical action plans in customer's environments- Receive Elevation from the Frontline Technical Support Engineers. - Handle cases from Premium customers- Mentor frontline Engineers - Collaborating with CPE (Current product Engineers) to investigate defects and prepare patches and fix.- Attend weekly scrum meetings with the team and advise L1 Engineer on how to go about cases.
Software Support Engineer L1
Data Protector, VM Explorer, Backup Navigator - Providing technical support for Microfocus customers around the world to resolve technical issues with their Data Protector Application on Unix, Linux, and Windows server and VM explorer on Windows in Datacenters around the world.- Assumed case ticket ownership from beginning till the issue is resolved or conditionally closed.- led the administration of technical action plans to resolve issues via Screen-sharing sessions.- Provided Excellent Customer service and Technical assistance, via emails, phone calls, and remote sessions.
Software Engineer
I develop test case scenarios and tests plan for proposed API, build RESTful API web based applications and USSD application, testing of API as micro service and general integration of API into a single code base. I design database structure of the application and present models for flow chats of specific operations, use case diagram, database models and UML diagram.
Software Developer Intern
As a Backend Developer, I used Python to write backend applications, prepare and reviewed Test case scenarios, Tested APIs, and join peer code review
Colleagues at SMG - Service Management Group
Other employees you can reach at smg.com. View company contacts for 499 employees →
Natasha Chauhan
Colleague at Smg - Service Management GroupLondon, England, United Kingdom
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Sarah Allison
Colleague at Smg - Service Management GroupAustin, Texas, United States
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Jeff Kang
Colleague at Smg - Service Management GroupPittsburgh, Pennsylvania, United States
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Blake Sellers
Colleague at Smg - Service Management GroupSmithville, Missouri, United States
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Jennifer Brady
Colleague at Smg - Service Management GroupKansas City, Missouri, United States
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Utkal Mishra
Colleague at Smg - Service Management GroupAhmedabad, Gujarat, India
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SM
Salman Malik
Colleague at Smg - Service Management GroupLahore, Punjab, Pakistan
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SB
Scott Burlison
Colleague at Smg - Service Management GroupKissimmee, Florida, United States
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Bill Fromm
Colleague at Smg - Service Management GroupKansas City Metropolitan Area, United States
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RH
Rob Heschmeyer
Colleague at Smg - Service Management GroupKansas City, Missouri, United States
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Joseph Emmanuel education
Nano Degree, Cloud Development
Computer Software Engineering
Bachelor Of Engineering - B.Eng (First Class, Honours), Electrical Engineering Technologies/Technicians, First Class Honours
Frequently asked questions about Joseph Emmanuel
Quick answers generated from the profile data available on this page.
What company does Joseph Emmanuel work for?
Joseph Emmanuel works for SMG - Service Management Group.
What is Joseph Emmanuel's role at SMG - Service Management Group?
Joseph Emmanuel is listed as Technical Support Team Lead at SMG - Service Management Group.
Where is Joseph Emmanuel based?
Joseph Emmanuel is based in Lagos State, Nigeria while working with SMG - Service Management Group.
What companies has Joseph Emmanuel worked for?
Joseph Emmanuel has worked for Smg - Service Management Group, Uba Group, Micro Focus, Instant Deposit Limited, and Nhub.
Who are Joseph Emmanuel's colleagues at SMG - Service Management Group?
Joseph Emmanuel's colleagues at SMG - Service Management Group include Natasha Chauhan, Sarah Allison, Jeff Kang, Blake Sellers, and Jennifer Brady.
How can I contact Joseph Emmanuel?
You can use AeroLeads to view verified contact signals for Joseph Emmanuel at SMG - Service Management Group, including work email, phone, and LinkedIn data when available.
What schools did Joseph Emmanuel attend?
Joseph Emmanuel holds Nano Degree, Cloud Development from Udacity.
What skills is Joseph Emmanuel known for?
Joseph Emmanuel is listed with skills including Leadership, Information Technology, Powerpoint, Windows Server, Git, Linux, Operating System Administration, and Secure Sockets Layer.
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