Joseph Enright Email & Phone Number

San Francisco, California, Us

- Led key initiative to establish a start-up like unit under the Business Intelligence and Analytic Products team to enable our partner teams to “run their business by the numbers”- Served as the Engagement Lead for 3 software engineering resources to deliver prescriptive and predictive business intelligence products through rapid iteration and visualization aided discovery.- Consulted across the Chief Administrative Office (CAO) on lean process improvement initiatives, industry expert discussions, and developing a data-driven decision-making culture- Defined execution procedures and policies for newly created Metrics Solutions Team essential to complying with all existing risk and regulatory requirements

Santa Clara, California, Us

- Excelled in a fast-paced SaaS start-up hybrid Product Manager/Implementation Manager role by translating customer requirements into valuable, innovative, and scalable products- Leveraged customer feedback and simulation-based predictive analytics tools to unlock capacity and improve efficiency in resource-constrained environments- Identified opportunities for process and feature enhancements to increase implementation scalability- Deployed strategies to measure user engagement, train end-users in-app, and receive actionable customer feedback using Pendo (integrated product to improve customer engagement and product experience) guides and product tours- Documented user stories and defined requirements, using JIRA, for design and engineering teams- Developed strong relationships with stakeholders at multiple top 20 cancer clinics

Atlanta, Ga, Us

- Lead consultant on multiple, concurrent Warehouse Management System implementations for major retailers- Managed $500K – $1MM SOW project teams of 2-3 consultants and technical developers through customer kickoff, design sessions, custom modification development, modification testing, and go-live support- Responsible for: requirement gathering, constructing and reviewing detailed Solution Design Documentation, and supporting Solution Integration Testing (SIT) and User Acceptance Testing (UAT)- Collaborated with our internal technical team to estimate, forecast, and monitor budget to deliver custom software enhancements that met and exceeded client requirements- Fostered strong relationships with stakeholders from end-users to C-Suite officials- Translated technical concepts into business outcomes, and vice versa- Directed campus recruiting from a client-facing perspective and was responsible for career fair booth setup, first-round campus interviews, candidate selection, as well as travel and logistics for campus recruiting team- Led coordination and execution of team building, networking, and professional development events as an elected Manhattan Associates Professional Services Advisory Board (PSAB) member

Asheboro, Nc, Us

- Completed summer internship at Technimark, a global leader and manufacturer of high-value injection-molded custom rigid plastic products and packaging serving the consumer packaging, healthcare, and industrial markets- Led a Six Sigma project successfully streamlining process efforts which resulted in a 4% reduction in scrap production to uncover cost savings greater than $30,000 per year. - Implemented real time-data displays on televisions throughout the manufacturing floor to ensure total process control.- Supported Lean Manufacturing and 5S initiatives by building mobile maintenance carts to improve operational inefficiencies

Raleigh, North Carolina, Us

- Inaugural undergraduate research assistant responsible for initial model development and executing proof-of-concept test phases- Researched Salient Gradient Power Generation by Electrodialysis- Compiled a library of competitive research articles that the team relied on for research and future publication references.