Joseph Eubank Email & Phone Number

Kentucky

Our main goal and objective is to provide exceptional customer service. What does this mean? For most a simple answer of going the extra mile is given, however for us this means taking an ordinary experience and turning it into a life changing experience. → Responsibilities included with both corporate and team support to increase department sales by expanding local and travel clientele. → As manager it is my duty to talent search, train, and coach each of my employees to reach their full potential. To be a guide to them and as a guide give them every tool at my disposal to make them successful as an employee but also as an individual.→ Duties also included strategically purchase goods to maintain adequate inventory levels while increasing margin dollars. New product introduction, pricing, sales, and markdowns.→ Merchandise market our location to set an example of what it means to be a clean professional adult store but also a Lions Den brand name. Signage, planograms, and visual displays. → Day to day operations reporting to maintain an accurate P&L report with corporate. Sales reports, inventory reports, margin reports, and customer relation reports. • In six months DVD sales has increased by 400% in New Releases. Tracking now to grow another 25-50% in the next quarter. •Toys to total volume sales has increased from 35% to 40%.• Average sale per customer increased from an average of $45.00 per customer to $50.00 in result changing the average toy price sold from $25.00 to $30.00+. • In six week comparison reports run above company average over the last six months. Three months lead the company in lubricant and toy cleaner sales as well as six month straight 100% customer satisfaction.

Virginia

As a marketing manager with Southern States it was my duty to oversee all products and their marketing. Using creative innovation and planograms I was responsible for the showroom design, sales, events, as well as market research to open a new product groups to launch at select locations. Alongside marketing duties I was responsible for purchasing, receiving, and audits. • Awarded the CEO/Customer Service Award which entailed I was one of four out of forty thousand employees to be forecasted a company leader as well as one who truly knows what our customers want in products and service.

Virginia, North Carolina

Alongside the regional marketing manger my duties included manage stores sales and marketing. This included working with store managers in floor design, product knowledge, and vendor relations. New store openings, talent search, hire, and train new employees as well as delegation of duties to 25-50+ staff members. Inventory control, P&L reports, forecasting sales, and store traffic reporting.