Joseph Exner Email and Phone Number

Ben Davis Ford is located in the small classic car town of Auburn, Indiana. It is a tight knit, fist name basis community. Teaching me a more personable and subtle level of customer service, a nice change of pace from the city.Scheduling appointments via online, phone or walk in. Coordinating and rescheduling accordingly to ensure a smooth work day. Using Dominion Vue since March 2022.Taking a detailed account of the technicians' vehicle diagnoses to build a fair estimate of repair… Show more Ben Davis Ford is located in the small classic car town of Auburn, Indiana. It is a tight knit, fist name basis community. Teaching me a more personable and subtle level of customer service, a nice change of pace from the city.Scheduling appointments via online, phone or walk in. Coordinating and rescheduling accordingly to ensure a smooth work day. Using Dominion Vue since March 2022.Taking a detailed account of the technicians' vehicle diagnoses to build a fair estimate of repair for our customers.Certain cases require advising customers of the fix for their concern while letting them know what else needs attention. Sometimes, we advise against repair if the state a vehicle is in such disarray. Our main goal of treating everyone with honesty and respect.Actively working with the sales, finance, body shop, management and detail departments to stage customer and or vehicle needs in an efficient order. Show less

Autonation is one of the largest vehicle retailers in the US. My position includes, but is not limited to, being responsible for managing allaspects of preparing new inventory for sale.● Overseeing the inspection, mechanical repair, bodywork and detail of every new and used addition to inventory.● Coordinating with vendors for specialty repair, aftermarket additions and vehicle pick up/delivery.● Connecting Sales, Service, Parts and Sales Managers in order to find the most… Show more Autonation is one of the largest vehicle retailers in the US. My position includes, but is not limited to, being responsible for managing allaspects of preparing new inventory for sale.● Overseeing the inspection, mechanical repair, bodywork and detail of every new and used addition to inventory.● Coordinating with vendors for specialty repair, aftermarket additions and vehicle pick up/delivery.● Connecting Sales, Service, Parts and Sales Managers in order to find the most profitable and safe path for every vehicle.● Reaching out, setting up and solving any customer vehicle add-ons or concerns, before or after the sale.● Meeting needed processes and changing when necessary to exceed company standards for all aforementioned duties. Show less

Working for a business still owned by the Dunn family after 100 years is an experience I won’t soon forget. What I value most from Dunn Lumber is that they truly care about their customers and employees. I evolved my leadership style even more fully, gaining the respect of my direct reports and creating an environment of retention and inclusivity.YARD LEAD● As Yard Lead I supervised the yard and its employees under the Foreman and Assistant Foreman. I was responsible for… Show more Working for a business still owned by the Dunn family after 100 years is an experience I won’t soon forget. What I value most from Dunn Lumber is that they truly care about their customers and employees. I evolved my leadership style even more fully, gaining the respect of my direct reports and creating an environment of retention and inclusivity.YARD LEAD● As Yard Lead I supervised the yard and its employees under the Foreman and Assistant Foreman. I was responsible for training,problem solving, handling customer concerns, mitigating safety issues, and overseeing task implementation with completion.DELIVERY COORDINATOR● As Coordinator I acted as the intermediary between truck drivers, sales, vendors and customers for our delivery service.Prevented or fixed any issue that occurred in these areas. Show less

This is a technology based, office lunch delivery company, in its 10th year with over 16 major metropolitan locations. As the Logistics Manager for their Palo Alto branch I was responsible for a multitude of tasks that grew as the company did. At our peak, I oversaw the distribution of 3,200 meals delivered to over 90 companies in less than an hour, directing 35 employees every workday.● Recruitment, hiring, training and scheduling of all my employees. Raises, bonuses, promotions and… Show more This is a technology based, office lunch delivery company, in its 10th year with over 16 major metropolitan locations. As the Logistics Manager for their Palo Alto branch I was responsible for a multitude of tasks that grew as the company did. At our peak, I oversaw the distribution of 3,200 meals delivered to over 90 companies in less than an hour, directing 35 employees every workday.● Recruitment, hiring, training and scheduling of all my employees. Raises, bonuses, promotions and discipline.● Daily inventory count, ordering from vendors.● Using in-house engineering tech to plan the division of 3,000+ meal daily volume among workforce/drivers ensuring on timeand accurate delivery in a 59 minute window.● Motivating a diverse group of employees to positively work as a team in a fast-paced environment.● Cooperating with sales, marketing, account management and customer service teams on the best ways to successfully start andmaintain new and diverse accounts.● Five months into my managerial role I broke the monthly company cost per meal metric. The metric factored all variable costslike payroll, mileage and power/material consumption vs what each location sold. I also maintained first place or broke my ownrecord until the month I left the company. Previous company record was .70 cents per meal, upon my resignation it was .525cents per meal. Show less