• Service Manager managing a team of in-house and mobile diesel mechanics• Scheduling in SalesForce, SOS inventory management, purchase orders, vendor relations• Ensured weekly sales goals were met, including labor budgeting, cold sales calls and visits• Handled on-site field training and managed safety procedures• Managed 234 accounts in Southern California, averaged 35 trucks diagnosed and treated per week• Customer service including fleet annual engine and after treatment maintenance lists, technical troubleshooting, overseeing all engine and after treatment needs, and maintaining records to ensure California Air Resources Board standards are met• Specialty in Diesel Particulate Filter (DPF) repair, servicing all retrofit diesel particulate filters, able to diagnose and troubleshoot complex diesel engine and after treatment systems issues using appropriate software and computer aided tools, i.e. Hino, IDSS (Isuzu), Cummins Insite, CAT ET, DDDL7, DCI Console, EMTEC Mapper/JMI Diagnostic, Electronic Technician, Tech Tool, DCI Console, Cleaire Mlinc, ECS, HUG and many more, opacity (smoke) test certified • Familiar with Computer Engine Diagnostic software on Cummins, Cat, Detroit Diesel, Volvo, Mercedes, Mack, Paccar, and International

• Certified Installation Consultant, Level 2• Handled outside and inside sales, including lead qualification and follow up, closing deals and scheduling installations• Performed onsite installation and troubleshooting, upselling • Highest average sales ticket per installation, won Employee of the Month for Sales and Installations multiple times, average sales 35K per month

• Union Carpenter for Superior Wall Systems Inc.• Interior and exterior metal framing, demo and suspended ceilings• Drywall and door installation, commercial glazing and handyman work• Basic blueprint reading and project management

• Safety Manager, Department Head, then promoted to Inventory Management Associate• Workers comp claims, safety meetings and training• Responsible for Profit & Loss, including inventory profitability and meeting sales goals• Organized store promotions and advertising

• Store Manager, responsible for monthly sales average of 120k • Managed staff scheduling, payroll, hiring new employees, and training employees in sales tactics, safety regulations, and proper procedures• Vendor management, purchasing and receiving, bookkeeping