Joseph Giannavola Email & Phone Number

I am a technically sophisticated, competent, and analytical professional, equipped with progressive years of experience in technical management, computer operations, and customer service. Thrive in high-performance technology solution installations, successful test environments creation, and accurate technical documentation. Show verifiable strengths in implementing and improving work procedures and increasing productivity and profitability. Strong and decisive individual armed with superior analytical, interpersonal, organizational, planning, and projecting skills. Extremely capable for surpassing all expectations and rendering optimum level of service regardless of time constraints or special considerations. Well-versed in generating high-quality solutions that enhance efficiency of business and IT operations. I have consistently demonstrated exceptional performance, strong leadership skills, and an extremely strong work ethic throughout my career; possessing a steadfast commitment to providing unparalleled honesty, integrity, and professionalism.Key Skills  Technology Needs AnalysisProcess and Productivity ImprovementProduct knowledge and developmentProblem Resolution and Decision MakingTroubleshooting and Technical SupportOrganizational skills and attention to detailLeadership, Training, and Team BuildingCommunication and CoordinationCustomer Service and RelationsTime Management and Prioritization

Listed skills include Presales, Firewalls, Solution Selling, Statements Of Work, and 39 others.