An experienced ICT Professional with 16 years of expertise in the maritime, manufacturing, oil & gas, financial, security, and hospitality industries. Demonstrates strong project management, supervisory, administrative, and technical skills, coupled with strategic planning abilities. A customer-oriented problem solver adept at adapting to new challenges, with a commitment to continuous personal and professional growth.Key Technical Expertise Includes:1. ERP Systems: Project implementation, management, and support of SAP, IFS, Microsoft Dynamics Navision, Sage X3 and Micros Fidelio.2. Software & Cloud Expertise: Proficient in Microsoft Office, Windows Server (2003/2008/2012/2016), Exchange (2007/2010/2013/2016/2019), O365, M365, Mac OS, SQL Server, Oracle RDMS, AWS, Azure, and QuickBooks.3. Document Management Systems: Expertise in initiating and implementing systems like Case 360 and databank backup systems.4. Networking: Telephone PBX systems and network setup and management.5. Security Systems: Hands-on experience with CCTV, Cisco and Cyberoam firewalls, access controls, and time attendance systems.6. Technical Support: Skilled in component-level troubleshooting and maintenance of ICT equipment and software.7. Disaster Recovery & Planning: Expertise in disaster recovery documentation, budget planning, ICT procedure drafting, and staff management.