Joseph Giuliano Email and Phone Number

Provide 24/7 operational support of highly available customer-facing and internal server environments in multiple data centers.Direct report to CSO supporting initiatives for SOC 2 compliance. Responsible for baseline security of Linux servers and IOT devices, developing hardening plans, implementing quarterly vulnerability scans, and addressing and remediating findings with stakeholders.Administer Linux servers for EarthCam. Deploy, manage, update, and sunset systems. Optimize performance, reliability, survivability and security of each host and associated services.Install and configure MySQL/MariaDB and PostgreSQL. Provide performance monitoring and manage access privileges.Administer DNS zones, Apache, NTP, Sendmail, and syslog systems. Manage NFS, Samba filesystems, and LVM storage.Assist with procedure development for Incident Management, Business Continuity and Disaster Recovery. Manage backups and ensure compliance via Mylvmbackup, Duplicity, Isilon NFS shares, LTO Tape library and Veeam.Deploy and troubleshoot software for developers, create and maintain scripts in Perl, PHP, Python and Bash Shell.Configure and maintain VMware virtual infrastructure utilizing ESXi hypervisor and VCenter centralized management.Implement monitoring and performance tools such as Nagios and Munin.Support Networking and LAN infrastructure including subnetting/VLANs, bonded NICS/LACP, multihomed devices, structured cabling, static routes, and packet analysis with Wire Shark.Implement automation to all Linux servers with Ansible. Create playbooks, roles, and reports.

Responsible for providing general oversight of data center operations, including hardware troubleshooting, monitoring the incident management system to ensure all tickets are assigned and acted upon within specified SLAs, acting on tickets as appropriately including IT hardware install/removal, break/fix, and racking/cabling.Manage tape library functions including NetBackup operations, processing tape loads/ejects, ensuring tape pools are appropriate and acts as backup to tape librarianSupport server installation, moves, and cabling; install and troubleshoot KVM and Network switches; install and troubleshoot copper and fiber structured cabling.Provide primary support for production KVM and ILO environments including research; development; and testing of present and future console access technologies.Create, update and maintain the Data Center Facilities Manual which includes vendor maintenance procedures, racking, cabling, naming, standards and conventions, emergency procedures, installation checklists and contact lists.Ensure all infrastructure documentation (drawings, one-line diagrams, floor plans) are current; interface with various vendors to coordinate resolution to both hardware and software problems; produce periodic status reports and take ownership for production issue resolution; Provide guidance and input to IT projects and support teams such as SAG, LAN/WAN and IT Security & Risk; Administer and maintain the Data Center Infrastructure Management (DCIM) system

Provide technical expertise and support for Bergan County Communications. Systems Administration for Windows and Linux physical and virtual servers. Support hybrid MS Exchange environment and Outlook clients. Provide desktop, user, iPhone, and Android application support. Ensure functionality of Public Safety Telecommunicator’s Dispatch, GIS Mapping, and 911 Systems. Manage data with Veeam Backup and HPE StoreOnce storage.Ensure secure computing and physical environment using end point managers and security tools such as Sophos, Barracuda Security Gateway, and Cisco Secure Endpoint. Administer Active Directory users and policies. Administer Security Desk Software for cameras, doors, and cardholders. Ensure optimal data center conditions using environmental sensors. Manage servers, desktops, and laptops with Kesaya IT Management Software. Support new data center rollout at secondary site.Support all AV control systems, display walls, and collaboration environments. Integrate sources and troubleshoot issues.Deliver support for Avaya telephone system and manage stations. Ensure functionality of mobile and analog phones. Monitor and manage incidents with PBX and SIP trunks.Provide first level support for Cisco routers, switches, and Meraki Wireless Access Points. Manage cases with circuit providers.Additional duties include mentoring of interns, documentation, and support for Bergen County employees at other municipalities.

Responsible for the lifecycle, support, and operations of data center infrastructure.Supervised UNIX team responsible for the design, deployment, and 24/7 operational support for over 1000 AIX and RHEL servers in multiple data centers. Ensured the functionality, security, and availability of all systems. Provided day to day support for hosted applications. Responded to all tickets in adherence to service and operational level agreements.Tower Lead for distributed system infrastructure migration to NAFTA Collocated Data Centers. Adhered to compliance and operational controls in accordance with company and regulatory standards, policies, and procedures. Reported on risks, breaches, and operational loss events. Completed on time within budget.Supervised Enterprise Storage Backup team. Utilized Spectrum Data Protect/Tivoli Storage Manager, IBM tape libraries and Data Domain VTLs. Supported highly available, clustered environment with over 3000 Windows, Mac, and UNIX/Linux clients with 2 Petabytes of data. Provided tape management, scheduling, restores, monitoring, and performance tuning. Aligned Business Impact Analysis with policies and Disaster Recovery Plan. Participated in bi-yearly Business Continuity and Disaster Recovery tests with 100% success rates in achieving Recovery Point and Recovery Time Objectives.Led Network Attached Storage team that managed multiple NetApp FAS filers and Metro-Clusters. Provided day to day support for over 1000 network shares and 1 Petabyte of NAS.Deployed Configuration Management solution that utilized BMC Automated Discovery and Atrium CMDB for all data center assets. Integrated tools into existing Event Management, Nagios Monitoring and Qualys Vulnerability Management systems.UNIX Lead for Computer Incident Response Team. Analyzed and remediated incidents and penetration scans. Improved processes for patching and vulnerability management through rollout of Satellite server, SCAP tools, and proprietary scripts.

Systems Administration and Project Lead for large Linux and AIX clustered environment. Provided solutions and support for SAP and Oracle divisions underlying infrastructure. Duties included web site administration and systems support for more than 800 Domains.

Supervised Operators and Junior Administrators. Responsible for 1200-user multi-platform infrastructure. Duties included desktop support and management of Point of Sales system, testing and recommendations of underlying hardware and software