Joseph Graff
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Joseph Graff Email & Phone Number

Behavioral Therapist at The Covelo Group
Location: San Francisco Bay Area, United States, United States 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
The Covelo Group
Role
Behavioral Therapist
Location
San Francisco Bay Area, United States, United States

Who is Joseph Graff? Overview

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Quick answer

Joseph Graff is listed as Behavioral Therapist at The Covelo Group, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Joseph Graff.

Joseph Graff previously worked as Billing Collections at Bay Alarm Medical and Authorization Agent at Old Republic Home Protection. Joseph Graff holds Currently Studying, Mass Communication/Media Studies, 3.6 Gpa from University Of California, Berkeley.

Profile bio

About Joseph Graff

Highly organized Risk & Fraud Analyst with 4+ years in cyber security. Areas of expertise include account management, chargeback processing, public speaking, and project management. Tech-savvy and strategic communications leader possessing exceptional writing and editing skills. Versed in a range of communications solutions and technologies. I have experience in disputing cases and providing the appropriate documentation in order to minimize monetary loss for your affiliated clients.

Current workplace

Joseph Graff's current company

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The Covelo Group
The Covelo Group
Behavioral Therapist
Pittsburg, CA, US
7 roles

Joseph Graff work experience

A career timeline built from the work history available for this profile.

Behavioral Therapist

The Covelo Group

Pittsburg, CA, US

Billing Collections

Concord, California, United States

- Called clients with outstanding balances to provide options for monthly payments.- Average 40+ outbound calls in a professional manner and taking appropriate payments.- Making outbound calls to follow up with clients as needed.

Jan 2020 - Jul 2023

Authorization Agent

San Ramon, California

-Earn customers loyalty-Provide amazing customer service experiences-Offer fast, friendly and efficient service

Jan 2019 - Dec 2020

Technical Support Specialist

Concord, California

-Provide assistance and technical support to businesses nationwide/worldwide-Relationship building and providing a quality product and service-Communicate with customers and offer a unique and innovative solution to each account scenario

Jul 2018 - Sep 2019

Payments Compliance Analyst

Menlo Park, California

* Review facebook payments users transactions for potential fraudulent activity* Review and analyze various user account notifications and escalations to identify fraud fraudulent transactions* Summarize key findings, and recommend anti-fraud processes and system enhancements.* Collaborate with cross-functional groups such as Quality Control, Risk and.

Mar 2018 - Jul 2018

Trust & Safety Chargeback Analyst

Walnut Creek, CA

-Working at home completing zendesk tickets from time-to-time-Process e-commerce/online (Card not present) / CNP disputed transactions received from payment partners, per established procedures, to avoid unwarranted losses.- Analyzes disputed transactions to determine the appropriate response and backup documentation requirements to defend disputes, with.

May 2017 - Mar 2018

Customer Service Representative

Walnut Creek, CA

-Working at home completing zendesk tickets from time-to-time-Respond to customer problems or complaints.-Maintain financial or account management records.-100% responded “Every day” to constant in-bound calls.-93% responded “Every day” to constant emails with customers using Zendesk program-Stellar recommendations from previous supervisors and coworkers

May 2016 - Mar 2017
2 education records

Joseph Graff education

High School Diploma, 3.4 Gpa

Pittsburg Senior High

Activities and Societies: AP English AP Science+80 hours of Community Service Received a $1k Scholarship for any college of my choice

FAQ

Frequently asked questions about Joseph Graff

Quick answers generated from the profile data available on this page.

What company does Joseph Graff work for?

Joseph Graff works for The Covelo Group.

What is Joseph Graff's role at The Covelo Group?

Joseph Graff is listed as Behavioral Therapist at The Covelo Group.

Where is Joseph Graff based?

Joseph Graff is based in San Francisco Bay Area, United States, United States while working with The Covelo Group.

What companies has Joseph Graff worked for?

Joseph Graff has worked for The Covelo Group, Bay Alarm Medical, Old Republic Home Protection, Retailcloud, and Accenture.

How can I contact Joseph Graff?

You can use AeroLeads to view verified contact signals for Joseph Graff at The Covelo Group, including work email, phone, and LinkedIn data when available.

What schools did Joseph Graff attend?

Joseph Graff holds Currently Studying, Mass Communication/Media Studies, 3.6 Gpa from University Of California, Berkeley.

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