Responsible for over 350 plus wireless retail locations, located in multiple states for their daily maintenance, repairs request and ensuring all preventive maintenance and work orders are performed in an efficient/effective manner. Assist in store re-models and new construction. Manage vendors/Landlords relationships for facilities repairs and preventive maintenance ensuring procedures, policies and contracts are honored. Support the Capital Expenditure budget and prepare Capital requests for small to mid-size facilities projects. Manage Facilities budget, analyze and identify cost savings opportunities. Identify current and future capital needs. Process routine invoices, assist in managing the operational budget to effectively support daily facilities operations. Partner with other departments to support operations. Provide continuous improvements ideas and implement them appropriately and participate in process changes as needed. Inspect quality service inspections to ensure it meets brand standards. Before Covid19 - Supervise and support 7 plus facilities maintenance technicians (FMT) located in multiple states to ensure efficient utilization of facilities maintenance staff day-to-day operations. Manage work orders flow to ensure effective completion to expectations. Review quality, work order performance and status reports. Complete expense reports and other administrative responsibilities. Conduct markets visit and document regular facilities inspections Travel 80% of my time

Oversee all aspects of (25) five AT&T (WS) White Space Retail store construction project from start to finish. This includes managing and coordinating the construction, furniture installation, coordinating vendor procurement and material delivery. Establish general contractor scope of work. Continually manage and communicate project expectations, avoiding last minute surprises. Develop and foster relationship with landlords, property management companies and third-party services providers and vendors. Team with construction Project Managers during new store development in preparation for turnover and setting up of the facility for ongoing maintenance. Manage assigned projects to include schedules, approvals and expenditures to meet approved budget. Complete store operational requirements for staffing, interview, recruit, orient and train stores employees.

Directly responsible for planning, coordinating, analysis and management of the sales trade initiatives for the company wireless products in Puerto Rico and Miami market. Develop sales incentives, product training, KPI’s , marketing and merchandising of products. Implement motivational programs for sales representative such as individual, team sales contests, recognition programs and promotional activities. Generating sales of $ 4.3 million a year. Analyses sales tracking, Sales Methodologies, budgeting and P & L. Enhance product pricing and expand channel reach in the wireless industry in Puerto Rico and other markets. Responsible for identifying new products trends and negotiate pricing with manufactures in USA and China. Set orders with manufactures, master distributors and delivery logics to warehouse and retail stores.

Oversee retail operations and management of telecommunications stores and kiosks in malls locations with responsibilities to oversee up to 100 employees. Develop and provided sales training, coach, hire and motivate sales representatives and customer service teams. Identified and deliver new operational site for market deployment in a timely matter to meet overall market goals and objectives. Negotiate lease with landlords when applicable. Also develop and manage turnkey programs for retailers, wireless carriers, franchise companies and manufactures programs (Vonage, Metropcs, Open Mobile) thru the United States and Puerto Rico markets.