Overseeing a 24x7x365 department of over 90 employees.Decreased average wait and handle times by 50% over the last yearIncreased department revenue and contributing to the highest bookings y/y as a department.Started a retention and renewal program, over $100K in revenue after retention in first yearCreated new workflow procedures that saved us over 2000 man hours.

From its inception in 1998, (mt) Media Temple has been on a mission to help people and businesses succeed online.Over 125,000 customers in 100 countries now rely on Media Temple's simple tools for domain registration, web hosting, business applications, virtual servers, and other cloud services to power more than 1.5 million websites. We take pride in offering a premium service at a competitive price, along with exemplary 24/7 customer support. Our customers range from everyday people to top bloggers, creative professionals, and small businesses, as well as large enterprises like Starbucks, Adidas, Samsung, and Toyota.With 200 dedicated, U.S.-based employees, Media Temple has been repeatedly recognized as one of the fastest growing companies in North America—and one of the best places to work. Find us anytime on the web at http://mediatemple.com or on Twitter @MediaTemple.

MITSUI-SOKO (U.S.A.) INC. offers a full menu of logistics services supported by experienced and professional local representatives in six branch offices across the U.S.A.Our Los Angeles headquarters serves as the West Coast gate port for distribution of import cargo locally and for routing of through-shipments inland to key U.S. destination points. Customs bonded warehouse and CFS capabilities provide maximum flexibility for cost savings and expedited flow to and from the LA/LB seaport and LAX airport.

Founded in 2001, Globat has quickly grown to become a leader in Performance Web Hosting®. As one of the most established Web hosting companies in the United States, Globat.com offers affordable, quality Web hosting solutions to customers worldwide. Along with their feature-rich hosting packages, Globat.com's dedication to customer service and technical support has cemented their status as a major player in the Web hosting industry. Since its formation, Globat.com has focused on making Web hosting accessible by everyone, regardless of technical knowledge and has taken the lead in this area with their Web Hosting Made Easy® philosophy.