Joseph Hamlin Email and Phone Number

Lead quality engineer for Myomo MyoPro® & Crown SkinPen® Precision product lines • Shepherded new QMS implementation (ETQ Reliance) and facility’s first electronic work instructions (Aegis FactoryLogix) through IQ and OQ, evaluating for compliance to ISO 13485:2016, internal Cogmedix policies, and customer requirements ◦ Drove Device Master Record validation discussions with external business systems teams on required updates before transition from Empower and paper-based systems; shepherded systems through successful (timely) validation processes ◦ Spearheaded updates to Release to Manufacturing process; centralized requirements for BOM configuration settings within Manufacturing Execution System • Identified and eliminated gaps in quality plan, policies, procedures, assembly work instructions, inspection criteria, and other practices; spearheaded documentation rewrites and BOM updates; presented to customers to obtain buy-in; trained manufacturing associates • Owned CAPA to align cleaning process of laser-focusing lenses with industry best practices; designed new procedures and dedicated cleaning station; instructed all relevant product lines on process changes • Audited teams to ISO13485 and 6S standards regularly; represented Quality department during FDA and customer audits • Performed Design of Experiments to pinpoint sources of nonconformance; presented options and costs to stakeholders • Fostered environment of blame-free problem identification, increasing team trust and eliminating hidden factories

• Owned CAPAs, including to strengthen supplier onboarding process; evaluated three years of nonconformance reports for new questionnaire criteria, accelerating discovery and mitigation of potential blockers • Issued SCARs detailing nonconformance reports and expectations; collaborated to drive investigations and corrections to closure; led discussions with suppliers, internal stakeholders, and customer representatives to reach equitable solutions • Presented supplier progress during daily MRBs; compiled monthly, quarterly, annual analysis of supplier performance including on-time deliveries, nonconformances, SCARs, and other business-critical metrics for program and facility management teams • Performed First Article Inspections; used metrology, geometric dimensioning, and tolerancing skills to validate that components met blueprint specifications

• Led customer-facing milestone events including requirements verifications, training conducts, maintenance demonstrations, and failure review boards • Managed daily tasking and program onboarding of 11 other engineers to support program goals of technical writing, training, failure reporting, corrective action, reliability and maintainability analysis, logistics and provisioning • Trained Raytheon personnel’s technical and presentation skills, enhancing their own training performance; developed method sheets to consolidate and consistently apply lessons learned across wider product line • Planned each sprint and increment on Raytheon’s pilot program for making its waterfall processes more lean; performed agile at scale by scoping individual user stories from high-level capability and feature goals • Identified and mitigated program Risks and Opportunities; performed Earned Value and variance analyses; prepared budget changes • Booked $2M USD by drafting discipline’s portion of three proposals, analyzing historical performance and proposed scope, and scheduling all planned work in alignment with customer and team needs • Secured resources for planned schedule: key personnel, satellite time, antenna time, test stations and other equipment (MS Project)

• Managed compliance database of product-line failures (MS Access); customized reports for several use-cases; maintained data in QMS during ongoing development; rectified previously deficient government audit; compiled context for all stakeholders via formal government memoranda, subcontractor improvement plans, and cross-program coordination • Documented and maintained FMECA and technical orders for end-user technical manual in accordance with military standards • Increased product’s detection of run-time faults by identifying need, funding, and implementation methodology for automated testing of built-in-test software, which uncovered years of under-utilized inputs that could now be processed • Instructed end-users at worldwide Department of Defense sites on proper theory, operation and maintenance of multiple satellite communication devices within product line; configured training materials for incorporation into Learning Management System • Investigated root causes of failures and documented corrective actions to prevent future recurrence or escapes • Restored functionality to sites experiencing time-sensitive installation and integration issues; troubleshot fielded and factory units • Worked with customer to develop spares kit, supplying sites with all necessary preventative maintenance equipment for years of continuous service

Developed software-based test cases that governed integration test station’s interface with each assembled radar unitIdentified and resolved software deficiencies, bringing latency and consistency of commands in line with specificationsDeveloped a version-control system and other quality-of-life improvements to enable rapid and iterative development

Developed programming with the goal of increasing residents' safety, awareness, and enthusiasm on campus. Enforced residential policy and inspected for violations. Served as resource for residents; point of contact and liaison toward higher administration.

Assisted with the development, maintenance and documentation of radar back-end software platform and tools

I organized and distributed information to office workers and residents and maintained records regarding residential policies, events, and services.