With over 15 years of experience in hospitality and management, I am a highly skilled and results-driven Restaurant General Manager with a proven track record of improving operations and solving problems. I possess exceptional interpersonal skills and am adept at building and maintaining relationships with key decision-makers, customers, and team members to achieve company goals. My previous accomplishments include winning the Extra Mile Award and ranking #1 in EBDTA three quarters in a row, as well as leading my team to achieve 15 consecutive perfect health department audits, culminating in our store becoming a Training Store.My experience in hospitality began as a Front Desk Clerk while attending Lamar Institute of Technology, where I learned the importance of customer service and how to enhance guests' experiences. I was quickly promoted to Front Office Manager, where I improved customer satisfaction and increased occupancy rates to 98% for the fiscal year, earning a promotion to Sales and Banquet Manager.I am now seeking a new challenge in a role as a General Manager in a different sector that will allow me to utilize my transferable skills and cross over to a new industry.