Frontend Engineer
Current• Implemented an in-app chat with support feature, leading to a 62% reduction in negative reviews from customers for in-app issues they experience.• Developed the Portfolio/Asset profit and loss feature, providing users with more personalized and real-time insights into their investments, resulting to a higher customer satisfaction and engagement.• Revamped the user sign up flow, resulting in a 25% increase in successful signups and reducing onboarding time by 18%.• Collaborated with cross-functional teams to improve the frontend performance, reducing page load times, and transactions processing time leading to a 15% increase in user engagement.• Built and optimized the Merchant API solution interface, contributing to a 10% rise in API customer adoption.• Enhanced the admin dashboard UX, leading to a 20% reduction in support tickets related to user wallet address issues.• Wrote and maintained comprehensive unit and end-to-end tests, reducing frontend bugs by 35%.