Joseph Iraheta Email & Phone Number

Herndon, Virginia, United States

Herndon, Virginia, United States

- Administered users via Google Workspace, LDAP, pfSense, Gitlab and CCG's internal core services - Onboarded new employees and interviewed potential candidates for the IT team - Performed a company-wide audit to update and organize IT’s asset management system- Oversaw the NFS Storage solution for CCG’s core service backups and file share permissions.

Rockville, Maryland, United States

- Updated inventory lists for new or discontinued products into Compass order management software- Conducted weekly inventory and completed cost amount reports via Microsoft Excel - Submitted daily orders for menu items and product replenishment - Increased productivity by improving par levels thus reducing high inventory and order costs by 20%

Remote

- Launched CentOS virtual servers on VMware vSphere, managing YUM/DNF packages for system setup.- Remediated network, configuration, and filesystem issues, documenting resolutions in Jira.- Automated server management with Ansible playbooks, ensuring weekly patching across 300+ servers.- Enhanced security with Bastion host, VPNs, Firewall, Qualys scans.

Bethesda, Maryland, United States

- Provided excellent customer service in a fast-paced team environment- Managed high-volume calls from auto shops and input customer data for new accounts - Created and modified customer invoices for their daily appointments - Effectively communicated with the service advisor team on service price quoting and add-on purchases