Joseph Cooper Email & Phone Number

Meridian, Id, Us

Palo Alto, Ca, Us

Led and directed a team of firmware/software engineers, systems engineers and technicians, with clear purpose and a mission to provide engineering services, solutions and support to the LaserJet program teams. Facilitated meeting product life-cycle milestones and program release criteria for a $14B business.Skillfully led and managed partnerships and relationships within a worldwide organization, including global partners, cross-functional teams and suppliers to meet and/or exceed the needs of the customers and partners we serve.2012/2014 HP Voice of Workforce and Employee Engagement - Led team to achieve #1 team in LaserJet Enterprise Solutions organization and was ranked in the top 1-2% of all teams in Hewlett-Packard (350,000 employees)

Palo Alto, Ca, Us

Led R&D activities such as, requirements elicitation, analysis, definition and translation of customer needs in to system level solutions using agile methodologies.Through Agile methodologies, led feature definition activities for complex solutions with development teams and other collaborators to eliminate ambiguity and ensure alignment of vision, scope, and priorities.Strategic member of the R&D team that defined, designed, developed and delivered the industry recognized and patented FutureSmart LaserJet firmware architecture.

Palo Alto, Ca, Us

Developed required program structure to identify, recruit, manage and retain systems integrator partners to build HP’s presence in complex solutions engagements.Led all marketing aspects for developing document capture and security assessment service including: partner selection, product offering, negotiated reseller contracts & product pricing, established corporate price list requirements, and developed all necessary marketing requirements.Through innovative business leadership, a multi-million dollar HP branded LaserJet solutions business was created.

Boise, Id, Us

Provided overall direction and guidance to the operational activities of the company with a focus on maximizing growth and profitability as well as the leadership and management of all company operational functions.In 2.5 years, we have taken a 23 year old company and increased revenues from ~$1M to ~$2M, while also driving a net profit increase of ~16%.

Palo Alto, Ca, Us

Defined product concept and global product strategy for new generation of small workteam/workgroup MFP’s (HP LaserJet M3035, 4345 & M5035 MFP’s). Partnered with R&D and Canon to deliver on prioritized customer needs. Led all marketing aspects of product development life-cycle including: market research, target market definition, customer segmentation, product forecast, pricing, naming strategy & bundling strategyHP LaserJet 4345 MFP took the digital copier industry by storm, achieving double digit share growth in a market where HP was a non-player. Media and industry analysts coined this product “Industry Changing”.

Palo Alto, Ca, Us

Defined global product strategy and go to market strategy for the next generation mid-range workgroup monochrome LaserJet printer(s) (HP LaserJet 4100, 4200, & 4300). Partnered with R&D to deliver on prioritized customer needs for a $2.5B program.Led all marketing aspects of product development life-cycle including: market research, target market definition, customer segmentation, product forecast, pricing, naming strategy, and worldwide introduction.Established partnerships and managed integral working relationships with Canon and key HP divisions for major product components.

Palo Alto, Ca, Us

Defined global software product strategy and brought to market the printing system software for the HP LaserJet 4000, 5000, and 8000 products. Delivered solutions for products with combined revenues of $3.5B.Led software development team through strategy to develop common software architecture and user interface. The patented architecture is now used across the entire LaserJet family of products.Managed all marketing aspects of software product development life cycle including: market research, concept investigations, and worldwide software introduction plan.

Palo Alto, Ca, Us

Developed and managed strategic 3rd party alliances with major software/hardware vendors. Facilitated Microsoft, IBM, Lotus, and other 3rd party companies in developing application support for LaserJet products.Provided strategic direction and technical support to partners to ensure comprehensive and best-in-class solution development.Led and managed all marketing aspects of the product development life-cycle for the next generation of HP’s industry leading Printer Control Language, PCL6.

Palo Alto, Ca, Us

Responded to customer support issues from worldwide support, marketing, and service centers. Worked with R&D to understand and implement solutions for current/future products.Developed support tools, published white papers, industry reports, and trained worldwide service/support staff.

Palo Alto, Ca, Us

Provided on-line support to HP LaserJet printer users and dealers.Tested printers for hardware/software compatibility and wrote technical documents

Us

Executed military procedures and plans according to national security levels. Briefed commanders on current/future local and national military threats. Received three Airforce Achievement medals. Top Secret Security Clearance

Randolph Afb, Tx, Us

Served rotations in Air Rescue, Obstetrics, Surgery, and Emergency Room. Received Air Force Accomadation Medal.

Bachelor’S Degree, Business Administration And Management

Computer And Information Sciences, General

Pre-Medicine/Pre-Medical Studies

Pre-Medicine/Pre-Medical Studies

Pre-Medicine/Pre-Medical Studies