V.P. and Sr. Manager, QALeading, motivating, and directing multiple teams in transforming IT related operations; improving process, accelerating delivery, reducing risk, while increasing quality and customer satisfaction. Forecasting and maintaining $MM annual budget, ROI analysis for tools and process. Mentoring rising stars in developing their career path.Establishing QA process improvements through test automation and value stream mappings to reduce testing cycles from months to days. Setting testing standards to improve efficiencies, eliminating waste and providing consistent measurable results. Enhancing test automation by leveraging shared code, training, eliminating redundant test cases, data fabrication (TDM), and using risk-based prioritization.Through application monitoring tools, like AppDynamics, reduced defect MTTI (mean time to isolation) from days to minutes; many issues identified and resolved before impacting customers. Transitioned daily monitoring of applications to business units by creating dashboard standards, metrics, and training.Successful transition from waterfall to agile framework. Driving improvements through shift-left initiatives, agile methods (SAFe, Scrum, Kanban), and test automation resulting in more frequent product updates to our customers. Teller application releases went from 18 months to 5 times a year. Increasing release frequency of other applications (authentication, mobile banking, loan system, ACH, etc.) to regular monthly releases.Defining and implementing end-to-end performance testing and metrics. Reducing response time of applications, web services, APIs, and database transactions to improve customer experience. Participating in architectural designs and establishing performance criteria.

Leading QA and Development teams at various technical levels (35 employees, contractors onsite, in India and China), orchestrating activities at 4 outsourced vendors, and partnering with third-party companies. Directing Senior Members of Technical Staff to solve complex problems, coaching and inspiring new hires and building teams to create an effective working environment.Sponsoring the testing of over 60 software and hardware deliverables (device drivers, applications, embedded OS, storage controllers, network controllers, servers, BIOS, firmware, and management software) to support HP ProLiant Blade servers. Coordinating full product life-cycle (SDLC): conception, development, QA, product release, sustaining, and end of life.Drive the Test Tool Development and Automation Team to increase ROI. Creating cost savings metrics, quality improvements, and schedule reductions to realize benefits of automation. Thermal testing reduced to 8 hours from 48 hours per build release while also increasing test coverage. Storage Array Configuration Utility automation to 2 hours from 8 hours per build.Strong negotiation skills. Successfully negotiated joint testing and development plans with third- party SAN (EMC, NetApp, IBM, and Hitachi Data Systems) and network switch vendors (Nortel, Blade Network Technologies, and Cisco). Improving third-party testing and development capabilities through on-site training, program reviews, automation, and test plan optimization. These efforts reduced the suppliers testing time by 50% while improving schedule predictability.Effective speaker and training instructor at executive levels, large audiences on technical or strategic topics. Lead discussions at executive briefings ($5M to $100M accounts), technology tours, customer visits or conference calls, and in working and resolving customer problems. Technical speaker at trade shows and seminars