Joseph Knight

Joseph Knight Email and Phone Number

AVP of End User Technology @ Tower Federal Credit Union
laurel, maryland, united states
Joseph Knight's Location
United States, United States
Joseph Knight's Contact Details

Joseph Knight personal email

Joseph Knight phone numbers

About Joseph Knight

Over 20 years of Customer Service, technical troubleshooting and IT management experience.

Joseph Knight's Current Company Details
Tower Federal Credit Union

Tower Federal Credit Union

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AVP of End User Technology
laurel, maryland, united states
Website:
towerfcu.org
Employees:
400
Joseph Knight Work Experience Details
  • Tower Federal Credit Union
    Assistant Vice President End User Technology
    Tower Federal Credit Union Feb 2024 - Present
    United States
  • Pandora
    Onsite Manager
    Pandora Jun 2019 - Feb 2024
    Baltimore, Maryland, United States
  • Pandora
    Global Problem Manager
    Pandora May 2018 - Jun 2019
    Baltimore, Maryland
  • Pandora A/S
    Global Incident Manager
    Pandora A/S Aug 2017 - May 2018
    Baltimore, Maryland
  • Pandora A/S
    Help Desk Supervisor
    Pandora A/S Dec 2014 - Aug 2017
    Columbia, Maryland
  • Connections Academy
    Quality Analyst
    Connections Academy Jan 2013 - Dec 2014
    Columbia, Md
    Perform quality evaluations and conduct training for new and existing technical staff members.
  • Teksystems
    It Support Specialist
    Teksystems Jan 2012 - Mar 2013
    Catonsville, Md
    Providing first-level technical support for one of the largest corporate law firms in the world.
  • Visa
    Help Desk Manager
    Visa May 2009 - Sep 2010
    Responsible for managing and overseeing the execution of all Global Help Desk processes.
  • Visa
    Operations Manager
    Visa Mar 2008 - May 2009
    Managed several projects for the Customer Service team including the Business Resumption Plan, Business Impact Analysis, System and Physical Audits, Application Server Migrations, Visa-internal application implementation and several ad-hoc workstation and server-related issues.
  • Visa
    Lead Help Desk Technician
    Visa Oct 2000 - Mar 2008
    Provided quality assistance to remotely resolve hardware, software, data security, server and network problems to Visa employees domestically and internationally.

Joseph Knight Skills

Windows Vendor Management Networking Information Security Management Technical Support Customer Service Troubleshooting Process Improvement Vpn Call Centers Microsoft Office Help Desk Support Leadership Active Directory Hardware Training It Strategy

Joseph Knight Education Details

Frequently Asked Questions about Joseph Knight

What company does Joseph Knight work for?

Joseph Knight works for Tower Federal Credit Union

What is Joseph Knight's role at the current company?

Joseph Knight's current role is AVP of End User Technology.

What is Joseph Knight's email address?

Joseph Knight's email address is on****@****ail.com

What is Joseph Knight's direct phone number?

Joseph Knight's direct phone number is +141030*****

What schools did Joseph Knight attend?

Joseph Knight attended Morgan State University.

What skills is Joseph Knight known for?

Joseph Knight has skills like Windows, Vendor Management, Networking, Information Security, Management, Technical Support, Customer Service, Troubleshooting, Process Improvement, Vpn, Call Centers, Microsoft Office.

Who are Joseph Knight's colleagues?

Joseph Knight's colleagues are Matthew Clark, Kiyana Hill, Tammy Bowley, Steven Parker, Graciela Berwanger, Destine Parker, Blessing E. Macpepple.

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