Joseph Sithole Email & Phone Number

London, On, Ca

London, Ontario, Canada

• Implemented protocols and best practices to ensure patient safety and prevent adverse events• Demonstrated professionalism and maintained strong ethical standards in all interactions with patients and colleagues• Communicated effectively with patients, families, and interdisciplinary healthcare teams to ensure seamless care coordination• Proficiently utilized a variety of medical equipment to support patient care and treatment• Documented all information pertaining to each call in accordance with policy to collate them at the end of each shift

London, Ontario, Canada

• Utilized time management skills to ensure that residential and corporate products weredelivered and picked up on time during the busy holiday season.• Organized documentation such as payments and delivery confirmation receipts andsubmitted to management for reconciliation.• Loaded trucks properly and evenly for transportation and reorganized orders after eachstop to make the subsequent unloading process more efficient.

Harare, Zimbabwe

• Coordinated the delivery of consumer-packaged goods from the warehouse to over 20 different grocery stores in the 3 different provinces on a daily basis.• Analyzed quantitative data to collaborate with a rotating team of 30+ order pickers to develop a picking plan that efficiently served the stores that required immediate inventory replenishment.• Demonstrated adaptability when delivery plans where complicated due to unexpected events such as an emergency stock count or early store closure due to a public holiday. This often-required liaising with the delivery driver, nearby store managers and our internal warehouse clerks to organize a change in delivery destination.• Achieved logistic goals within budget through strategic planning, the consolidation of multiple replenishment orders and effectively utilizing the limited resources available. Most orders arrived on the promised delivery date and timely communication was made to notify clients if there was going to be a delay in delivery.• Handled irate customer calls with great care and managed to resolve most issues on call. Escalation to upper management was rarely required.

Burnaby, British Columbia, Canada

• Handled customer concerns and complaints in person or over the phone to secure more sales or provide excellent pre or post sale customer service.• Demonstrated flexibility during peak hours by seamlessly serving two or three customers simultaneously, assisting colleagues with their clients, using our ERP system to cross reference inventory levels at nearby store and processing customer orders at the till, all at once.• Communicated well with a diverse group of colleagues and customers to create a positive and hospitable environment for the store’s patrons or stakeholders.• Conducted needs assessments of the floor and either tended to customer needs or organized the store in such a way that maximized square per foot profitability.

Vancouver, British Columbia, Canada

• Conducted market research to identify revenue opportunities that startups generally capitalizeon after the company’s inception.• Prepared regular sales forecasts and reports to present to the Marketing team and aid in eventplanning.• Managed daily administrative tasks to ensure the Marketing department runs smoothly.• Monitored competitor’s activities and marketing trends to ensure that our elements andmarketing material were up to industry standards.

Graduate Certificate, Logistics, Materials, And Supply Chain Management

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Student Ambassador

Associate’S Degree, Business Administration And Management, General