Joseph L. Thompson Email and Phone Number

First line credit strategy and risk management for consumer, mortgage, card, business and SBA lending.

• Created the vision and product strategy for a cloud native, API enabled, fully digital, high volume small business lending platform that improved the client experience• P/L owner responsible for all functions of the lending business to include strategy, business development, loan production, underwriting, risk and portfolio management • Built a start-up lending business growing to $10MM in revenue and 5%+ ROA in less than 2 years with best in class credit quality and efficiency ratio• Successfully established multiple strategic and vertical partnerships to drive net new revenue• Reduced fraud, regulatory risks, and unnecessary client friction by automating KYC/KYB onboarding processes on a platform using multiple API data services operating in near real time• Designed and deployed de-novo business lending credit models via new API’s, risk based pricing, automated decision treatments, cash flow analytics, and credit policy and decision automation capabilities that reduced credit risk and improved client satisfaction by providing faster loan decisions• Led a cross-functional team to build a new risk data asset framework that provided the enterprise with the foundation to build advanced credit models, improve the allowance for credit losses (ACL), and sharpen targeted client acquisition and deepening campaigns• Created 1st line of defense risk governance processes for the business to include senior executive leadership across all risk domains

• Led end to end credit risk, growth, and optimization strategies, team leadership and development, enterprise analytics, pricing, and risk data merger integration for the small business lending and business card segment with over 1MM small business clients, $10B in credit exposures and $14B in annual card spend for a top 10 US bank• Managed multiple strategic initiatives and optimization efforts for acquisitions (scorecard, digital, alternative data, decision automation, credit line assignment, matrixed underwriting paths, marketing and ITA risk targeting) and portfolio management (credit line increase/decrease, authorizations, pads, payment holds, reissue, behavioral scoring, collections) for all loan, line, and card products• Primary leader in the establishment of credit risk and pricing governance councils and supporting risk data frameworks• Increased lending production by 68% during a challenged economy by leveraging targeted, data driven credit risk strategies• Transformed and improved loan origination concentration risk and ROA through targeted pricing strategies, origination system architecture enhancements, granular product application conversion analytics, and rational policy enhancements• Reduced origination credit risk, application turn times, and improved client satisfaction by increasing automated decisioning through enhanced origination scorecards and matrices• Drove efforts to build an advanced portfolio risk surveillance data framework to monitor granular risk and growth KPI’s related to product vintages, roll rates, line utilizations, attrition, and a 360 view of business client relationships across the enterprise • Managed risk based pricing, loss forecasting & allowance for credit loss (ACL) inputs, and portfolio reporting and surveillance functions

• Managed credit risk strategies and analytics for direct to consumer and small business lending products for a super-regional bank• Increased origination volumes by 30% by implementing new origination model matrices and automated decisioning while simultaneously reducing the credit risk profile through targeted pricing strategies for the small business lending platform• Increased automated decisioning by 11% for the consumer lending platform• Member of retail risk management and pricing committees for retail community banking• Developed and performed due diligence for strategic specialized lending partnerships and growth opportunities (e.g., fintech, new industry verticals, portfolio acquisition)• Designed credit decision, model, and digital lending process automation strategies • Managed risk based pricing, loss forecasting & allowance for credit loss (ACL) inputs, and portfolio reporting and surveillance functions

• Responsible for leading a team of ~ 100 and managing profit & loss for a $1B fintech oriented commercial equipment finance subsidiary of BB&T Corp. (NYSE: BBT) focusing on small business, middle market, large corporate, and Original Equipment Manufacturer (OEM) clients; served as chairman of the Commercial Equipment Capital board of directors and member of the risk management committee; member of the BB&T corporate senior leadership team.• Designated by the firm's executive management team to drive transformational change through the implementation of a robust risk management and governance framework (e.g., risk committee, risk based pricing, portfolio concentration limits, compliance testing, policy, new credit model implementation and risk grading strategy, change management controls) for a subsidiary of a recently acquired bank • Created a scalable, controlled lending platform through the successful remediation of several multi-faceted key business risks while concurrently driving key strategic growth, digital enhancements, and sales initiatives (e.g., bank channel expansion, new vertical OEM partnerships), credit decision automation, electronic documents, and policy enhancements

• Second line of defense senior credit officer for six BB&T specialized fintech oriented prime and subprime consumer and business lending companies and lines of business to include Sheffield Financial, Commercial Equipment Capital Corp., Regional Acceptance Corp., Recreational Lending, Dealer Financial Services, alternative partner channels, and portfolio acquisition platforms; served as co-chair of multiple line of business, corporate affiliate, and subsidiary risk management committees; member of the BB&T corporate retail risk management committee; served as primary point of contact for federal and state regulators (e.g., FDIC, FRB, CFPB, NCCOB).• Successfully managed credit risk governance for a $22B national footprint specialized lending portfolio representing the firm’s highest risk portfolios accounting for 60% of enterprise credit losses, highest growth, and highest PPNR businesses • Responsible and accountable for ensuring credit losses, delinquency, and non-accrual metrics operated within the firm's risk appetite • Provided leadership, effective challenge, and final co-approval authority for all key pricing, credit policy, model governance, credit systems, and strategic initiatives• Provided primary co-approval authority for ~ $6B in portfolio acquisitions; held transactional credit authority up to $8MM

• Head of credit risk management for Dealer Financial Services (e.g., automotive, marine/RV, portfolio acquisition, commercial floor plan lending, alternative fintech channels) for a $13B loan portfolio; co-chair Dealer Financial Services and Recreational Lending risk management committees; member of corporate retail credit risk management committee; served as primary point of contact for federal and state regulators (e.g., FDIC, FRB, CFPB, NCCOB). • Successfully designed and implemented a new credit origination and pricing model for all indirect and direct automobile lending for BB&T that has been used to originate ~ $30B to date; implemented automated decision approval and decline functionality to improve efficiency, client service, and decrease operating expenses• Provided leadership, effective challenge, and final co-approval authority for all key pricing, credit policy, credit systems, and strategic initiatives• Designed and implemented a risk analytics infrastructure to monitor, quantify, and correlate key risk performance metrics related to risk vs reward• Implemented a robust risk management and governance framework through the establishment of risk management committees for automotive, commercial floor plan, recreational lending, and portfolio acquisitions; instituted key change management processes• Held transactional credit authority up to $5MM

• Drove high velocity transformation for a prime and subprime loan acquisition platform acquired by BB&T that created a scalable, controlled platform allowing the product line to become the most active portfolio acquisition team in the country, and the portfolio acquirer of choice for banks, credit unions, investors, and other financial institutions; grew the credit portfolio from less than $100MM to $2B within 3 years• Provided strategic thought leadership and direction moving the portfolio acquisition business to a highly profitable, efficient, and well managed platform where BB&T has subsequently invested ~ $7B in capital to date• Created significant lending platform enhancements through the implementation of new batch credit scoring capabilities, use of alternative data, new risk models measuring both risk and profitability metrics (e.g., ROA, ROE, risk -reward), loan boarding automation, and SAS and SQL based performance reporting (e.g., static pool, prepayment, credit quality)• Performed due diligence and established a new third party loan servicing and collections platform that dramatically increased both speed and scalability of the business while reducing credit, operational, and compliance risks• Reduced credit losses by 60% and improved operating profits by repositioning the product to focus on better risk-reward segments, and improving the underwriting and due diligence of seller counterparty risks

• Project lead related to the design and implementation of new credit origination models for the community bank small business segment• Created a model governance and monitoring risk framework• Designed and implemented several key SAS and SQL based pricing strategy and credit risk reporting dashboards

• Managed acquiring and payments risk management for the largest bank owned merchant portfolio in the country at the time• Managed a team of 16 associates covering commercial underwriting, chargebacks, fraud, and portfolio management• Implemented multiple SAS based surveillance and fraud mitigation dashboards that identified over $1MM in chargeback losses while mitigating future exposures

• Managed retail card and overdraft line, commercial, purchasing, and small business card origination, merchant processing risk, fraud, and account management risk strategies utilizing the Fair Isaac Triad Adaptive Control Card Strategy Management to include the areas of authorizations, collections, reissue, and line increase and decrease management• Project lead for the implementation of new custom small business, commercial, and purchasing card origination models utilizing credit bureau data on the Equifax InterConnect platform• Successfully reduced past dues by 50% in the commercial and small business card portfolio segments within a twelve month period through the implementation of authorization and collection strategy enhancements while simultaneously increasing interchange revenue by 15%• Created multiple SAS and SQL based risk analytics and performance monitoring dashboards for senior management and risk committees

• Systems analysis, administration, and strategy support for a management consulting firm specializing in IT and SAP, data and analytics, and supply chain management across multiple industry verticals

• Indirect credit, lending, and sales for southeastern North Carolina for Wachovia Bank DFS