Cyber security course focusing on penetration testing, cloud security, vulnerability management and threat analysis.Configured and managed SIEM solutions using Splunk, including log collection, analysis, and alerting rules.Developed queries and dashboards to identify security events and track user behavior.Participated in incident response scenarios and implemented handling methodologies.Performed numerous vulnerability scans using tools like Nessus, Nmap, and BurpSuite to assess and identify potential risks and remediation. Utilizing Kali linux to preform numerous attacks and exploits in a controlled environment to test network and access control systems. Security hardening of IAM tools and recommending best practices.

Technical resource for addressing issues with products, licensing, bug fixes, and security. Working on severe service incidents in windows and linux environments. Root cause analysis utilizing syslog and VMware sandboxes. Updating and creation of training and self help documents in Salesforce, Confluence, and Google Drive. Managing the full life cycle of tickets.

Platform management and issue resolution in the daily management of all hosted application stacks within the IMS environment. Tuning of platforms. Deploying new releases and hot fixes to environments. Root cause analysis. Working on applications on the .NET and Java frameworks. Working closely with infrastructure and development teams to resolve issues. Using Postman API development tool. Configuring applications to servers in UAT and Production. Managing and configuring of decryption devices: FutureX Guardians and HSMs.

Monitoring of software and production systems. In depth investigation and resolving of real-time system issues before, during and after US and international trading hours. Accessing client servers to investigate FIX protocol and file transfer issues. Tier 2 Application support. Configuring monitoring tools and software on client side environment. Identifying problems with file transfer and loading by monitoring and accessing FTP servers. Using Active Batch to alter and trigger configured jobs. Escalating incidents to consultants and client IT for resolution. Executing system reboot checks and incident resolution for multiple clients. Resolving database issues and investigating further incidents by utilizing SQL. Coordinating with multiple internal teams and the client to ensure all tickets and issues are addressed and resolved while using Salesforce and JIRA to document our investigations.

Resolving customers’ technical support issues and new service requests Perform initial testing and troubleshooting steps during customer activation's Facilitate new customer implementations alongside project management team by analyzing customers’ service requirements and account specifications.

Responsible for overall security using a range of technologies. Inspections.Interacting with general public, public relations. Using and training in Mobile VSOC software & D3 applications. Also eHubMobile TEAM software. Helping setting up new user passwords and access to systems.

Assisting Case Workers with inmate legal cases and documents. Writing Habeas Corpus writs.Using the Lock & Track system software and chronos when dealing with inmates. Provided IT support to HR staff. Enrolled inmates into programming, and education Assisting with inmate classifications which pertains to their level of security and housing unit. Working inside the ICE (Immigration and Customs) unit.

Patrols of beaches, Islands, and state property Ensured all events and activities ran smoothly Security of Events Respond to Emergency/Medical calls Visitor services, and public safety including rules education, park safety patrols, educational Programming Working in collaboration with state and local law enforcement agencies. Environmental protection Training and supervising new State Rangers