Joseph Leek Email & Phone Number

Doncaster, England, United Kingdom

I am currently in this role as a customer service manager, where I manage a team of 8 employees. I hit a company record by being promoted to manager without being a number 2 of a team first. My duties in this role are conducting 121’s, submitting statistics daily, presenting reports, overseeing the teams progress and many other managerial duties.

Doncaster, England, United Kingdom

I started my role as a first notification of loss agent, where I set up customers claims and spoke over the phone daily. After 2 months I moved to the customer service department where I continued to hit the maximum tier and continued to get the most reviews in the company. I worked hybrid in this role with a mixture of both in office and at home working. During this role I hit the the company record for the most reviews received, by nearly doubling the record. I then audited each team in the claims company on how they were sending reviews and following this I then began training other teams on how to maximise their review targets.

I worked here as a chef, where I undertook roles of maintaining health and safety standards, stock taking and running the kitchen.