Joe Luksic Email & Phone Number

Baltimore, MD, US

Baltimore, Maryland, United States

I oversee key areas of the foundation’s technology infrastructure, including security, network systems, and IT operations. I also lead a talented team and collaborate with external vendors to ensure seamless support and innovation across our technology platforms.This role allows me to establish and implement best practices, governance frameworks, and.

Baltimore, Maryland

• Efficiently planned and executed hybrid Commission meetings for 420 volunteers, incorporating 120 sessions over six days and accommodating meeting sizes ranging from 10 to 170 attendees, demonstrating exceptional.
• Secured over 50% savings in hotel AV costs through strategic equipment purchases and staff training, significantly reducing operational expenses and enhancing in-house… Show more
• Secured over 50% savings in hotel AV costs through strategic equipment purchases and staff training, significantly reducing operational expenses and enhancing in-house capabilities.
• Formulated and enforced a comprehensive COVID policy, safeguarding the health of 300+ event attendees and staff and showcasing adeptness in health and safety management.
• Spearheaded the transformation of the network infrastructure from site-based to cloud-based, leveraging Microsoft 365 and Teams for enhanced staff communications and telephony, aligning with key skills in IT.
• Forged a strategic partnership with the CIO to set actionable long- and short-term IT objectives, leading to strengthened network security.

Baltimore, Maryland Area

• Spearheaded the expansion of the Information Management (IM) department from two to eight members, effectively addressing and rectifying an unsuccessful project initiated by an external consultant, demonstrating.
• Led the successful completion of a three-year, multi-million-dollar project to rebuild the Accreditation Management System (AMS) using Agile Methodology, delivering a modernized platform that enhanced… Show more
• Led the successful completion of a three-year, multi-million-dollar project to rebuild the Accreditation Management System (AMS) using Agile Methodology, delivering a modernized platform that enhanced the efficiency.
• Presented executive-level briefings on AMS development progress to the Board, ensuring alignment with strategic directives and overseeing continuous system improvement through user-centric feedback.
• Managed network infrastructure operations and expedited trouble ticket resolutions, enhancing system reliability and user satisfaction.
• Supervised the layout and installation of network infrastructure and audio/visual systems for an 18,000 sq ft office building, aligning with best practices in technology infrastructure management and ensuring a modern.

Baltimore, Maryland Area

• Participated in ISO certification efforts, including developing a Quality Management System in SharePoint.
• Provided critical support to the Information Management department during the Director's medical leave, demonstrating adaptability and commitment to maintaining high-quality standards and operational continuity.
• Successfully organized and planned the audio and visual needs for annual offsite events, including Board of Director/Delegates meetings, Symposium, July Commission… Show more
• Successfully organized and planned the audio and visual needs for annual offsite events, including Board of Director/Delegates meetings, Symposium, July Commission meeting, and six additional meetings at headquarters.

Hunt Valley

• Supervised a team of five network technicians, offering training and advanced support, enhancing team expertise and service quality.
• Managed relationships with C-Level clients, effectively communicating work requirements and advising on best practices, ensuring high client satisfaction and strategic partnership development.
• Led successful network and security upgrade projects for clients, demonstrating project management acumen and technical proficiency in enhancing client IT… Show more
• Led successful network and security upgrade projects for clients, demonstrating project management acumen and technical proficiency in enhancing client IT infrastructure.
• Actively contributed to the management team, playing a key role in strategic decision-making and operational improvements, highlighting leadership and collaborative skills. Show less

Hunt Valley, Columbia And Frederick

• Managed network infrastructure across three office locations for McLean Koehler, Sparks, and Hammond, ensuring optimal performance and reliability of IT systems.
• Supervised a network specialist, enhancing team capabilities through targeted support and training, fostering professional development and technical proficiency.
• Mastered specialized tax software, led user training sessions, and developed comprehensive documentation, significantly improving operational efficiency and user… Show more
• Mastered specialized tax software, led user training sessions, and developed comprehensive documentation, significantly improving operational efficiency and user competency.
• Developed and implemented maintenance, upgrade, and replacement schedules for servers and workstations, ensuring the longevity and security of IT assets.
• Oversaw a $200,000 annual IT budget, strategically allocating funds for equipment and services to maximize technological advancements and operational effectiveness. Show less

Hunt Valley, Columbia, And Frederick

• Provided support to 40 end-users across three offices for McLean Koehler, Sparks, and Hammond, including tax software maintenance and upgrades, support Microsoft Office, setting up new users, and daily technical issues.

Eight-Week Course, Technologies And Policies Concerning Cybersecurity

Bachelor Of Science - Bs, Computer Systems Networking And Telecommunications

Concentration: Web Application Development Summa Cum Laude

Bs, Physical Education

Minors: Management

Associate'S Degree, Business Administration