Joseph Barker is a COO | Focused on DTC and E-commerce Growth at Freebird. Colleagues describe him as "Joseph is a fantastic team leader, mentor, and lifelong learner. When it comes to e-commerce strategy, funnels, and performance marketing, Joseph is a valuable resource that can take your strategy to the next level!"
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Chief Operating OfficerFreebird Nov 2023 - PresentPhiladelphia, Us -
Director Of Business Operations & Retention MarketingFreebird Sep 2022 - PresentPhiladelphia, Us -
Director Of Business OperationsFreebird Feb 2022 - Sep 2022Philadelphia, Us -
Director Of RetentionAlpha Lion Aug 2021 - Feb 2022Miami, Fl, UsCustomers for life! -
Co-FounderDoing Less, Better - Business Consulting Dec 2017 - Dec 2019Consulting services for small businesses with a mission to impact the world.
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Head Of Marketing - Hcp ChannelAncient Nutrition Dec 2017 - Aug 2018Franklin, Tennessee, Us -
Director Of RetentionDr. Axe - Food Is Medicine Oct 2016 - Dec 2017Franklin, Tn, Us -
Head Of SupportDave Ramsey Jan 2014 - Sep 2016Franklin, Tn, Us- Leads team in all elements of customer service with EveryDollar.com and all DaveRamsey.com affiliated sites: - Oversees phone and email support to the five million plus monthly users- Gathers and reports customer support statistics to the nineteen internal business units- Partners with the business units to drive new initiatives that improve customer experience - Presents customer’s perspective to appropriate business units during the planning stages of new initiatives- Leads the team members to grow professionally while providing an excellent customer service experience -
Web Customer Technical Support AdvisorDave Ramsey Jan 2011 - Dec 2013Franklin, Tn, UsProvided phone and email support for external customer baseManaged account and billing issues for over sixty thousand members of subscription based budgeting siteLed one-on-one budgeting coaching sessions for customersCommunicated recurring issues to the Quality Assurance team in order to improve website functionality -
Owner/OperatorExpedite Stl, Llc, Specialty Furniture Logistics Company Jan 2008 - Jan 2011Oversaw all elements of operations:Built an email marketing list of over two thousand customers with an average open rate that was double the industry averageDeveloped and managed all customer service responsibilitiesDeveloped company voice Grew business to $250,000 in revenue in 2 years2008 – 2009 New Balance Web Express, New Balance’s Official Online Retail Site
Joseph Barker Education Details
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Middle Tennessee State University (Mtsu)Liberal Studies
Frequently Asked Questions about Joseph Barker
What company does Joseph Barker work for?
Joseph Barker works for Freebird
What is Joseph Barker's role at the current company?
Joseph Barker's current role is COO | Focused on DTC and E-commerce Growth.
What schools did Joseph Barker attend?
Joseph Barker attended Middle Tennessee State University (Mtsu).
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