Joe C. Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Greater Atlanta Area

• Leading Global Deliverability Services Team across the Americas, EMEA, and APAC as well as Deliverability Operations & Automation Team in Bangalore, India.
• Directing and implementing framework to seamlessly support clients across time zones, coordinate global teams, and increase efficiency through automation.
• Continually advancing the deliverability team's internal tool set and client facing reports, alerts and dashboards included with Epsilon's Inbox Optimizer offering.
• Working cross functionally as deliverability stakeholder with Product and Engineering to obtain necessary data, access, and training needed to support our tools, reporting and alerts.
• Providing thought leadership on deliverability best practices, email authentication, and effective KPI tracking in an ever evolving landscape.

Atlanta, Georgia, United States

• Served as Sr Deliverability Consultant to Adobe Campaign clients through Epsilon's partnership.
• Created and implemented strategies to significantly increase email throughput on Adobe's in-house MTA solution.
• Provided thought leadership for client facing communications and blogs related to changing email best practices and industry trends.

San Diego, California, United States

• Managed Blue Hornet’s deliverability team and provided deliverability thought leadership throughout the organization.
• Developed and executed Deliverability Services’ short & long term vision and service offerings
• Focused on retention of existing deliverability clients, partnered with sales and account management teams to convert prospects to clients
• Created and maintained relationships with ISPs, related industry organizations, and key partners such as ReturnPath
• Served as a continual stakeholder representing the deliverability team in developing and shaping BlueHornet’s product roadmap

New York, NY

• Managed the Cross-Channel Marketing Platform (CCMP) deliverability team
• Resolved escalated global deliverability and ISP relationship issues for all EMS platforms.
• Trained the deliverability team on CCMP platform and problem resolution tactics using new tools.
• Coordinated all deliverability related aspects of onboarding new clients and migrating existing clients to Experian's new cross-channel platform.
• Led ongoing projects with systems and application support teams to create new tools for tracking email metrics.
• Worked closely with the Deliverability Services team to devise mailing strategies for new and underperforming clients

Bloomsbury, New Jersey, United States

• Make recommendations for MTA rule logic changes to improve delivery
• Monitor and resolve IP/Domain reputation issues
• Create IP warming plans to ramp up utilizing most engaged subscribers
• Manage ISP relationships and monitor block listings.

Alpharetta, Georgia, United States

• Launched full service email solution startup.
• Configured, and maintained 10 production MTA servers averaging 2.4 billion emails per month.
• Created comprehensive emailing solutions for clients, trained them to use the mailing platform and helped them conform to best practices and maximize deliverability.

Bachelor Of Science (B.S.), Computer And Information Sciences, General

Bachelor Of Science (Bs), Computer And Information Sciences