Equity, Diversity & Inclusion, Awareness & Understanding. Equity, Diversity and Inclusion are key to working successfully with others in groups, teams,in the classrooms, and in your workplaces. Develop your Transcultural Communicationskills, learn more about you, and understand how to better interact with others across your community.

Mentor to Indigenous Tourism Entrepreneurs who are completing the Firecircle 5 x 5 Business Development Program

Experience with tourism industry start-ups, turnarounds and project management enables me to provide an analytical and functional prospective to your business operations. Advisor, Strategist & Training Specialist in:• Strategist Planning • Change Management • Innovation• Tourism Business Development • Multicultural Management • Finance• Market Analysis & Planning • Needs Assessment• International Business • Business Start UpSample Engagements: • Publication Development & Sales; CMI Publishing, Experience The Cowboy Trail & Kananaskis Country• Strategic Market Development and International Pricing Workshops, Alberta western/heritage tourism businesses• Program Development Advisor & Workshop Facilitator; Treaty 7 Tourism - Intrepretive Guide Training Project (Project Lead: Mahikan Trails)• Travel Alberta Cooperative Funding Application Advisory Services; AlbertaTourism Organizations, Municipalities & Private Businesses

• Co-founded the company to market existing Alberta products to an international audience• Build relationships with private and public sector operators to create unique FIT itineraries• Develop and implement a detailed marketing plan• Designed and wrote marketing based content for web site (www.homeontherange.ca)• Designed and wrote marketing based content for brochure• Strategically evaluate, select, and attend consumer travel shows• Participate in Travel Alberta marketing initiatives• Volunteer on Calgary White Hat Awards interview committee

• work with the Academic Chairs, Dean and Marketing to identify opportunities and partnerships that will provide economically viable and sustainable continuing education programs and courses,• work with the Utility Vegetation Management Association to develop and deliver a 10 course curriculum – a personal initiative brought to SAIT,• develop mutually beneficial working relationships with Calgary immigrant agencies,• assess programs and courses on an ongoing basis in order to identify opportunities for continual improvement in how and what Continuing Education offerings are promoted and delivered,• ensure on-going needs assessment, including financial analysis, for existing course offerings and for all new program offerings,• prepare and present the business case for approval of new credit courses and programs,• manage instructors and staff, providing direction, coaching, review and ongoing feedback and performance evaluation.

• Worked with the Programmers and Marketing Specialist to design robust, agile and sustainable continuing education programs and courses to meet customer needs,• Assessed programs, courses, opportunities, threats and industry best practices on an ongoing basis in order to identify strengths and weaknesses that facilitate continual improvement to the CE offerings,• Analyzed financial performance, product and delivery quality, product markets and marketing effectiveness,• Ensured on-going needs assessment for existing course offerings and for all new program offerings,• Oversaw and monitored the business case and approval process for new credit courses and programs,• Manage Programmer and Marketing staff, providing direction, coaching, review and ongoing feedback and performance evaluation.

Designed and Taught a course in:- Recreation & Sport Tourism

Designed and Taught courses in:- Leadership in Tourism & Hospitality Management- Financial Management in Tourism & Hospitality- Introduction to Leisure, Tourism & Society

• Manage and strategically evaluate the operation of two heliport bases (Morley & Cline River, AB)• Manage and market the design and delivery of unique heli tour adventures and packages both domestically and internationally• Oversee, evaluate and manage cash flows, investments and accounts payable/receivable• Manage the day-to-day operations and staff (seasonal from 10 – 30) at the two heliports• Liaise with the other members of the executive team to develop business & marketing strategies and policies and ongoing evaluation standards for operational review• Hire, train, and supervise subordinates, establish staff goals, and conduct routine performance appraisals,

• Manage and strategically evaluate the operation of corporate, western and charter product lines• Manage, market and implement a unique conference housing booking system know as SimpleRES• Oversee, evaluate and manage cash flows, investments and accounts payable/receivable• Manage the day-to-day operations and staff (10 – 12) of the Calgary head office• Liaise with the other two members of the executive team to develop business & marketing strategy & policies and ongoing evaluation standards for operational review• Liaise with executive team to set direction for and manage virtual staff in five cities on two continents

Sample Engagements:• Competency Measurement & Needs Assessment; Bank of Montreal• Market Analysis & Implementation Strategy; United States Embassy• Management Employees as Internal Consultants; Bank of Montreal• Valuation Workshop, Development & Delivery; Learning Dividends Ltd.• Project Development Formulation; Bank of Montreal, Institute For Learning• Small Business Employee Training Curriculum Development; CIBC• Financial Analysis Seminar, Development & Delivery; Bank of Montreal• Needs Analysis; National Housing Bank of India• Design and Write CD Finance Tutorials; Learning Dividends Ltd.

• Initiated and conducted negotiations with potential private partners to develop new programs• Established and maintained a course framework for distance education • Liaised with The Institute of Canadian Bankers, the Faculty of Graduate Studies, the Registrar’s Office, and Financial Services to develop internal and external Program policies and procedures• Formulated and implemented a marketing plan together with The Institute of Canadian Bankers• Created, designed and edited the MBA (Financial Services) newsletter, Interest On Learning, the MBA (FS) Yearbook, the MBA (FS) website, and national print advertising for the MBA (FS) Program• Designed, executed, and evaluated teaching and program delivery course evaluations• Recruited, evaluated, contracted, and oversaw course developers and instructors• Developed, implemented, and supervised student application and admission procedures• Developed and delivered student orientation seminars for corporate clients• Located, evaluated and contracted classroom facilities in national venues for the intensive sessions• Responded to institutional enquiries, and provided counselling and academic advice to students• Developed and administered the Program budget• Hired, trained and supervised subordinates, established goals, and conducted performance appraisals• Researched and implemented technological innovations in distance education• Conducted an annual review of the Program’s promotion, development, and recruitment performance